Had these cameras for almost two years and they are really good quality. We ran into an issue with our NVR which affected our cameras. At first we had a little struggle getting a resolution just because of the time zone and the rep was still new. I received an email from the manager separately to help me since the situation was a little complicated with the technical issue we were having for the new person. After a few emails with the manager we had a replacement NVR and cameras very quickly. I’ve already recommended these to my mother to replace her outdated and low quality system.

The NVR seems to be of decent quality but I'll never know its full capabilities because I haven't been able to access the operation menu. It was obviously an item that was returned by a previous purchaser. It asked for a password, I entered the default password and it notified me that the default password was incorrect and offered 4 more tries to get the password right.Tech help gave me instructions on how to change the password if I forgot it, but... I never entered a password so how could I have forgotten it? It's obvious that a previous purchaser had already changed the the default password to one of their liking then returned the item. Now it's on me to get the vendor to retrieve the password and offer a code so that I can enter my own password.If I had decided to jump that unexpected hurdle, I could never live with the cameras, which are definitely not 8MP resolution. I have some 8 years old 5MP cameras and I plugged one in to the NVR to find that it has a clearer image than the supposed 8MP cameras that came with this bundle.UGH. The purchase will be returned and the search continues for a product that is new in the box and that lives up to its published specifications (and, hopefully one that can be used as a true closed system without the Chinese knowing my password and email address).

Great product and picture. No delay. Only complaint is no two way sound

I'd give this 0 stars if I could. The cameras work good and everything but be aware, you will not get any product support. My father forgot his password while setting up. There's no way to do a factory reset. The manual says you can scan the QR code to make a new password. Doing this will bring you to a non existent website. The manual also says you can email them and they'll send a code to reset your password. But when you email them, all you hear is crickets. What a waste of money*Edited* Since they weren't replying to emails, I was able to reach out to the seller through Amazon. They were able to help and I finally got to reset the password. I've since changed my rating to reflect that.

So far so good!

Easy to install and when I say clear!!!!. I mean clear. All the functions work and so far I can't say one bad thing about them.

I bought this anpviz system. Setting up the system wasn’t a problem, it was actually very simple, until the first issue appear, the lights of the camera will not come on at night or when is dark when I walk in front of the cameras, it’s stuck on infrared mode all the time (black and white screen). I try everything and nothing makes this camera lights come on, I have one of the camera inside the house, even when I have the house lights ON THE CAMERA WILL STAY IN THE INFRARED MODE. I’m very frustrated since I was half way finishing installing this camera system, too much money I paid for something simple that doesn’t work! The cheaper Hiseeu cameras work much better.Update 8/28::: customer service is trying to help.Update 9/7/23::: receive 2 new replacement cameras and they work they way they should work for indoors, they go to full color when exterior light is detected……good replacement cameras.But now another problem came up with the system, one of the camera that is connected the farthest from the NVR went offline for more than 2 hours, this is actually the second time but the first time it only went offline for about 2 minutes… it’s very frustrating having to deal with this problems,,,,yes, they are trying to help, I will keep updating, I have about another 15 days left to return this item, I will see if problem can be fix, it just doesn’t make any sense why the camera are going offline. It suppose to be a reliable connection source since its connected thru Ethernet cable.9/23/23 one of the cameras keeps going offline, it’s the furthest camera from the NVR, i don’t know if that even matters, the 2 cameras I have Install near the NVR have never gone offline, only the one that I installed the furthest from the NVR, I came to the conclusion this system is a bad product.Update: 9/29/23Indeed I’m 100% certain this NVR is defected, since day one I have had only problems, customers did everything to help but none of their solution that were offer help, I reported that one of the cameras had been going offline, and nothing of what we try fix the issue,,*Now another camera is going offline, I paid close $615 (including new cables I bought myself) and I only have had problems with this NVR product since day one, I can’t complaint about the cameras, they are great quality camera with good resolution, it’s just annoying that some of them are going offline.11/11/23 since I first reviewed this product the problems are getting worst the more I’ve use it (more cameras going offline since then), now a different camera is going offline, this camera is connected with the new upgraded cable cat6 I bought myself and which they told me that might resolved the offline issue, but it didn't. When I first reported the offline issue to them, They first told me that I needed to update the cameras, I did, and also to Update the NVR, I did that too, but the offline issue continue to be there, then later they told me it might be a Ethernet Poe cable problem, (the cables that connect the cameras to the NVR),, so I went and spent another $95 in a new and better Poe Ethernet cables to connect the cameras to the NVR, and thought that was going to solve the offline issue, but only 2 weeks later the cameras with the new Ethernet and better cables went offline once again ( so the cables are not the culprit), then I switched the offline camera with another camera and also that replacement camera a week later went offline, so I contacted them thru a message once again, and after explaining everything what we have done to resolve and fix the issue a guy from their customers service told me it might be a NVR problem. They offer a new NVR replacement to see if it real culprit is the NVR. I have feeling this NVR I own does not have the necessary power to supply for the cameras that are connected with cables that are over 25ft, I have feeling it loses power overtime, because the power supply from the NVR is not enough to supply for those long cables… the reason I’m saying this because there’s only 2 cameras that have never been offline since owning this NVR and those 2 cameras are connected thru 10 ft and 5 ft ethernet cable to the NVR,,, and I have never had any issues with these 2 cameras NEVER, but the the cameras that are connected with cables over 25ft, those cameras will go offline, it doesn’t matter how good of Ethernet cables you use (cat5,cat6,cat7 or cat8) it will eventually go offline… but if the cables are below 10 ft I notice it doesn’t have this issue… but what is the point of only having to use a 10 ft cable.. you won’t be able to use these cameras around your house, you will 100 percent need over 25ft long cables to connect the cameras outside your house….. so that’s my conclusion. This NVR does not have plenty of power to supply those cameras that are connected with 25ft (or longer) long Ethernet cables… that’s my final conclusion, their customer service seems to have no idea why are they going offline, and hope my experience help them find the root of the offline problem so it can be prevented in the newer models.11/13/2023 they will send me a new NVR replacement, updated my review from 1 to 3 stars, customer service have been helpful since day one in trying to help to resolve this issue, so the only left solution now is to replace the NVR and see if the offline problems will finally get fix, if this resolves the problem I will definitely update my review to 5 stars.11/16 I WILL BE RECEIVING A NEW NVR, ANPVIZ CUSTOMER IS BEYOND THE BEST, SINCE DAY 1 THEY HAVE BEEN TRYING TO HELP ME RESOLVE THE OFFLINE PROBLEM, WE BELIEVE THAT THE NVR I RECEIVED ON MY FIRST ORDER IS DEFECTED, AND HOPING THE NEW ONE WILL RESOLVE THE PROBLEM,I HIGHLY RECOMMEND ANPVIZ BRAND, THEIR CAMERAS ARE ONE OF THE BEST ON THE MARKET RIGHT NOW, AND FOR THE PRICE IS WELL WORTHY!

The system itself isn't bad. Good video. The amount of apps on the phone and the cryptic error messagesare annoying. The app keeps asking for codes but give a link to a useless web site.The process is a bit convoluted but I did get it working.This is my 6th system since 2009. They do keep getting better, but not simpler.

The cameras are crystal clear and look great but not too obvious. Good field of view. Hard drive is very versatile (probably more than I will ever need, but comforting to know it sees and store every move). Needed a guy to install but then I am 80 yrs old. He made it look like it is just part of the house. Remote viewing is flawless.