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Designed to be used in a home office or small business setting, the Brother IntelliFax-2820 Laser Fax machine offers a range of features that work together to address all your faxing needs. It offers a low cost per page that only laser technology can bring to the table, and its impressive performance is both fast and reliable. And with plenty of time-saving features, like a 20-page automatic document feeder (ADF) and print/copy capabilities, the IntelliFax-2820 is an affordable choice for those who demand quality, performance, and reliability.
Fax, Copy, and Print with High-Quality Laser OutputWith a fast and reliable 14.4 Kbps fax modem, the IntelliFax-2820 transmits faxes within a matter of seconds. And with its time-saving QuickScan feature, you can retrieve your original and get back to work while the document is being sent from memory. The IntelliFax-2820’s laser print technology can be used to make black-and-white copies, too, producing copies at speeds of up to 15 copies per minute (cpm). You can also reduce or enlarge copies in 1% increments between 50% and 200%.
The IntelliFax-2820's capabilities don't end there: this versatile machine can also function as a 600 dpi laser printer. Its built-in USB 2.0 interface allows you to print documents from your computer at speeds of up to 15 pages per minute (ppm). No matter what function you use the IntelliFax-2820 for, you get crisp, professional quality laser output every time.
Built-In Memory Eliminates Missed Faxes
With the IntelliFax-2820 Laser Fax, you never have to worry about missing an important fax due to power outages or running out of paper. The 8 MB internal memory can store up to 500 pages of faxes until power is restored or the paper is restocked.
Running out of paper won't happen often, though, thanks to the 250-sheet paper capacity. The front-loading paper tray ensures easy loading, and it doesn't need to be restocked with paper as often as smaller capacity models.
Innovative Features Save Time and Money
The IntelliFax-2820 requires just one phone line for fax and voice calls, so you don't have to pay for a separate fax line, and it even has a built-in interface for seamlessly connecting an external answering machine on the same line. It includes a corded telephone handset and is caller ID ready, for users subscribing to this service through their local telephone companies.
The IntelliFax-2820 also boasts a number of time-saving features designed to increase the efficiency of business communications. It is capable of saving up to 220 numbers in its internal memory for fast and accurate speed dialing, and it allows you to automatically broadcast single faxes to as many as 270 recipients for ultra-quick bulk faxing.
The Brother IntelliFax-2820 measures 14.7 x 14.7 x 10.3 inches (WxDxH), weighs 16.2 pounds, and has a maximum monthly duty cycle of 10,000 printed pages. It is covered by a one-year limited warranty and replacement service.
What's in the Box
IntelliFax-2820 Laser Fax, one Starter Toner Cartridge (approx.1,500 pages), one DR350 Drum Unit (approx.12,000 pages), Telephone Line Cord, Telephone Handset and Curled Cord, User Guide, Quick Set-up Guide
gaets
Reviewed in Canada on May 14, 2015
a 1
Raul Slater
Reviewed in Canada on August 5, 2014
Great for the home office. No problems at all.
ECinEI
Reviewed in the United States on August 25, 2014
Bought this about three years ago as I need a fax for my work. I use it primarily for outgoing faxes maybe 150-160 pages a month. I have incoming faxes maybe 5 pages a month. This seems like pretty light duty to me. All was well until a couple of months ago when the machine just stopped faxing. The faxes would run through the machine into memory, the machine dials the number and connects but the faxed page count remains on 1. I have found if you turn it off and back on there is a good chance it will then fax. However you need to repeat this maneuver nearly every time you want to fax out. No error codes are displayed.I called Brother tech support and other than blame the number I was faxing to (which works when you turn the machine on and off) they were of no help.Now I paid $99 for the machine so in that context it has cost me about $2.75 a month which probably isn't too bad. I sincerely hope no one is considering paying the prices I see today of around $350.00 plus shipping for this device.I've replaced it with a Brother 2840 which is $99.00 at least as of now. Amazon prices can vary wildly day to day.
Richard Gary
Reviewed in the United States on July 21, 2011
I bought this fax machine in 2007 (price then was $194). We have given it light use as a fax machine and copier over the nearly four years that we have owned it. Recently, we got the "toner low" message, which suggests that we have printed out nearly 2500 pages, and now have gotten a "Toner Life End" message. (See tip no. 1 below to see how we circumvented the Toner Life End message so the machine will keep printing.)Occasionally a misfeed, but not often. Never a real malfunction with the machine.The copies are good, though a little heavier than a first-rate copy machine. The only negative comment I have is that the machine is pretty noisy when it starts up. Some other reviewer said that it sounded like a jet plane getting ready to take off. Not exactly, but I know what was meant!The price-performance ratio is excellent.Here are two tips that I picked up from other reviewers, which can solve problems that bedevil those not in the know.1. After the "Toner Life End" message appears, the machine refuses to print even if it has just received a fax. This can happen without further warning after the Low Toner warning appears, and the machine will refuse to print even though the cartridge in fact has more toner in it.Here's the tip (courtesy of C. MacPhail). Remove the toner cartridge. On each side of the cartridge, you will find clear plastic-covered hole. (Apparently the light from an LED on each side shines through these holes to allow the machine to determine when toner is too low.) Cover both holes with a small piece of masking tape. I used blue masking tape. Not only will this get the document that is in the machine printed out without the need to use a new cartridge, but it will also allow you to use the cartridge until the quality of the print forces a replacement of the cartridge. That can be many hundred additional sheets.2. You might get a Toner End Life error that you can't clear.Here's the tip (courtesy of Jeffrey L. Schronce). Open front cover, leave toner cartridge in unit. Press options button, when "Replace Drum?" comes up quickly press the Start button. Immediately press the "1" and "0" button. The display will say "Accepted" and the error will go away. Make sure you enter those buttons quickly or it will not take.
Thomas & Mary Glover
Reviewed in the United States on July 30, 2009
Great machine, good functionality, particularly with the auto sensing of an incoming fax vs phone call. Our fax is on the same line as our phone; if I pick up the phone anywhere in the house and it's a fax, you simply do nothing and the fax machine takes over and starts.Easy setup, pretty good menu system, good copies, no jams yet. Jams are a common problem with most fax machines I've had but that can be fixed easily if you have access to the rubber rollers that feed the paper...Panasonic machines are horrible to get to the rollers, this Brother fax is GREAT!One nasty little issue is the caller ID function. We have caller id on our phone line and this fax has a caller id text to voice converter that announces verbally over the fax machine who is calling. There is no way to turn that function off so every time any phone call (fax or voice) comes in the fax is "yelling" at you who is calling. Using the menu to turn the handset and speaker volumes off does not stop this problem. Some folks might like that feature but we do not and since there is no way to turn it off it is pretty aggravating to us. After a month or so, my plan is to simply open the fax machine up and cut one of the speaker wires. This will void the warranty of course but we don't care since it's only a $150 fax machine.
M. C.
Reviewed in the United States on November 3, 2005
If you're in the market for a fax machine this is the one. I also owned the Brother 2800. This is the new and revised version of the 2800. Apparently Brother does improve upon their faults. You can see my review on the 2800 and the downfalls. For a re-cap:1. 2800 had paper jams when using old paper. The 2820 has a paper feeder like their printers which greatly reduces jams. (I also own brothers laser printer) Now I can use recycled (one-side already printed) paper and not have to deal with jams. Also 2820 holds much more paper in its tray, so you wont have to worry about running out.2. 2820 has a new feed system which reduces jams when faxing out. I had problems faxing 20+ pages with the 2800, now none with 2820. However they say there is a limit to 20 pages (just add more pages as they feed through).3. The only downfall is the toner is slightly more expensive. It does print more pages, but does cost a bit more. Fax machine is more expensive also.Overall, if you don't want to deal with the 2800 problems then pay the extra money for the 2820 and feel confident with its performance. If money is an issue, get the 2800. Personally the few extra bucks is worth it over aggravation when trying to fax/receive.Another added bonus feature: This fax can also connect to the computer through USB allowing to work as a printer. I currently have this set-up and works very well. Have no issues priting with this fax machine. Great feature if you don't want to buy a printer. (2800 does not have this feature)
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