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Crunch Life Begins Here
Meet the Need of Your Every Mood
Trish Blackwell
Reviewed in the United States on March 24, 2025
I love this ice machine! I had the opal machine for two years, and when through two of those before I switched to this. Couldn't recommend this more! It's a nice, small size and doesn't take up too much counter-space and the ice is great. Easy to use and quiet overall.More importantly, I had a great experience with customer service. My original ice machine stopped working after 7 months. I followed all of the troubleshooting steps and then contacted the company. The company was very responsive via email, walked me through a few more troubleshooting steps, and then when those didn't work, they replaced my unit for me. I received the new unit within 5 days.Great value. Great ice. Great customer service.
Balam Mahiya
Reviewed in the United States on September 7, 2024
I am very pleased with the working dynamics of this unit. I was very reluctant to buy this due to lack of reviews on this prodect. However, I am pleased I bought this unit. To start with it took about 15 minutes for the ice build up. After couple of cycles, the ice nuggets are great for cocktails . The machine when it runs, the fan is loud. I can live with it. The packing was excellent. East to set up. I would recommend this unit to others. Unfortunately, the ice basket is not insulated. Thus the nuggets dissolve very quickly. My concern is - should I keep the unit on all the time? I'm afraid of burn out - electric. Time will tell.
Debbie Barnhill
Reviewed in the United States on September 1, 2024
I only have this 4 stars because I’m just not sure it will fit my needs and not because it isn’t good quality. The setup was super easy to understand and get going. Like it says I had my first batch of ice in just a few minutes and it just kept coming. The water reservoir makes 2 or 3 baskets before having to refill. Really the only negative is the fact that the ice basket area is not refrigerated and the ice starts to melt before the basket is full, but I knew this before purchasing. If you’re just needing ice for 3 or 4 drinks this will do it. It does require attention though to keep the ice cold and the reservoir filled. It’s quiet enough and I feel it’s very good quality. Easy to clean, fast, and I was well pleased with the value for what I paid.
Mikel Berry
Reviewed in the United States on March 2, 2022
I got this countertop ice machine for some outdoor entertaining, and for in the garage. I spend a lot of time in my garage and always have to come back in the house to refresh my beverage. Having cold drinks in my minifridge and and ice machine makes it so much easier. And, I don't dirty up the house as much, trapsing in and out.Here are my observations about this machine:It works by chilling the stainless steel 'tray' and running water over it. As the water gets colder it freezes in the tray. After the tray reaches a cold enough temperature, that signals the machine that the trays is full of ice. The system pauses and the ice drops into the bin. The next cycle begins.1. I really like the way it is designed. I understand the tech inside it and am very impressed with how well it works. It is so capable, yet so compact. The fit and finish of all the components equals that of commercial machines. Very well made.2. I like how quickly it produces ice. After I filled the tank with room temperature water, it was about 20 minutes until it dumped the first 'tray' of cubes. That load was not as well formed as the subsequent loads. But, it was good enough to ice down four tall glasses of tea. Then, it continued to pump out a new 'tray' about every 15 minutes. Each tray being better than the last. About half way through that first gallon of water, it was chilled enough that the cubes were completely formed and crystal clear.3. I like the quantity of ice that one tank of water will produce. As you can see in one of my pictures, I have two 1 gallon storage bags full of ice, all from one tank.4. I like the convenience. Not just about having an ice machine where I want it. But, also for the filling options. You can either fill the tank manually, and / or place up to a 2.5 gallon water jug on top for continuous operation. (The instructions really didn't go into the jug option. But, all you do is leave the black jug adapter plate in place. You have to lift it off, to manually fill the tank.) There is a trip plate in the ice collection bin that will stop operation, once the bin is full.I really look forward to the warmer months, when I can be outside more, in the garage more and have cold, iced beverages on hand, thanks to this Silonn countertop ice machine.
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