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Your cart is empty.Megan
Reviewed in the United States on May 29, 2024
These lights are amazing! They are easy to set up, and give off a great amount of light. I have been running them five hours a night for 8 months now, and have no complaints at all. I do like there are options to replace the bulbs in the event one of them does go out. The light is a warm bright light, and lights up the whole area around them. I highly recommend this product!
Matt
Reviewed in the United States on May 24, 2024
So I purchased 2 sets of 6watt pond lights and it took a while before they could be installed (part of building a 10,000 gallon water feature) once the lights were installed they were on about a week (only at night) and one of the lights failed. I reached out on here to where I purchased from and explained everything and was given a canned response on what to check and so forth. I explained I had already checked everything, and asked for just a single replacement to replace the one that Burt out half way (pictured). Apparently I was 31 days from purchase and then only cover 30 so I was denied. These should last a year minimum, not a week. I’m pretty sure this is the first or second bad review I have ever left in easily 10 years of shopping on Amazon. I wasn’t asking for a new set, just a replacement light.6-10-24 Update: two more lights just burnt out on the same strand as before. So all three lights on one strand are burnt out in less then 2 months!! I haven’t even added water to the pond yet. Clearly a bad strand. I called customer service twice and have not heard back. Not a fan of burning money and not even getting a response. I’ll email one more time just for the benefit of the doubt. 1 1/2 month lifespan is unacceptable on all levels.6-26-24 update. I contacted customer service at the pond guy and got technical support, which was very helpful. They had me send a picture of the cords and cutting them. Then they sent me a new set of lights. Still concerned as I’ve only had the lights on for a couple days, but we will see how long this other set lasts. One of the two sets I originally ordered is still good, but the second set all the lights failed. Amazon support is no good, if you have an issue, reach out to the actual company and they worked with me great to get these replaced at no extra cost. The haste was still a pain, but I moved from a one star as they did help and things do happen. I’ll update again if something else happens.
Kurt N
Reviewed in the United States on February 12, 2023
I purchased these back in June ‘21. The 6 watt lights put out a great amount of light. But a few months later a light starts to occasionally blink indicating it about to go out. Then another a short time after that. I contacted The Pond Guy and they have a helpful crew that communicates to customers and seem caring. They sent me a new set (after they made me cut the power cord to make sure the lights are unusable and show pictures to prove it, which is fair). In Jan ‘22 another one burned out from the new set. Strangely, the one that is submerged is still working and it’s from the original set. These lights are not in extreme weather either, in San Jose. I thought the quality was was higher because the price of other lights you can purchase are a fraction of the cost of these. You can buy 3 lights for under thirty bucks that even change color. Higher quality lights also means less tearing up your landscape to replace them.
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