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Reviewed in the United States on June 2, 2025
Very energy efficient. Quiet. cools and heats excellent. Exceeds expectations!Wonderful product
Elvis Yan
Reviewed in the United States on May 7, 2025
Good price, good quality
Brian Barry
Reviewed in the United States on March 24, 2025
First off let me say that I have a few Turbro mini splits and they work great!! This is the first one I had a problem with! When it was delivered the outside unit looked like it had been dropped off the truck (a few times)! I was able to contact the seller and after a few messages back and forth they shipped me a replacement unit which arrived in perfect condition! Their customer service is fantastic!! It just takes a few days because of the time zone difference! Definitely will keep recommending their products!!
dustin rainey
Reviewed in the United States on February 4, 2025
This has been a great product until it quit a year and four months in. It says it has a two year warranty seem to be not true. I have tried to contact the seller and the support team with one response back i sent them everything they ask for and haven't heard from them again. I sense contacted them two more times and the seller once with in the last month of January and into the first part of February of 2025. So i would probably buy from a different Seller and a different brand .
M P
Reviewed in the United States on April 6, 2025
Easy install (I had HVAC professional friend VAC the lines). The unit is exceptional in cooling, airflow and so quiet that I have to look to see if is actually running. I hope the unit will last and will update this post if I discover any downsides. Amazon delivery was very problematic and takes patience to overcome (plan ahead it may take you a couple of partial shipment "tries" to get a complete product (no fault of Turbro and I didn't ding them for that...just fyi).
T.lee comer
Reviewed in the United States on December 27, 2024
easy install. fan/all work great. yet outside temp gets 35 plus/minus heat freezes stops working.when i get it figured ill update. love to give 5 stars.unit actually pretty nice.
D
Reviewed in the United States on September 9, 2023
I've installed 2 of these now in our house to perform more localized cooling at night where we only use 2 rooms instead of cooling the entire house in the Florida heat. I'm pleased with the performance, noise & efficiency of the units, they install pretty easily and look decent enough (although the head units inside the house seem larger than some competitor units). However, I'm taking 1 star away for the cardboard templates they use, as they don't match the mounting bracket with any accuracy whatsoever. The first unit was off by about 1/4 inch, the second by even a touch more at about 5/16th. That doesn't seem like much, but when you go to screw in your wall anchors, they simply won't work being off that much.I taped the template to the wall, then held the bracket over the template to mark the appropriate drill marks.DOUBLE CHECK YOUR TEMPLATE WITH THE BRACKET BEFORE DRILLING!!!Other than that, I was pleased enough with the first to buy the 2nd.
Whiter Than Snow Appliances
Reviewed in the United States on September 1, 2023
I worked a little bit off and on with the installation of this Turbro 12K BTU Mini-Split unit over a period of about 2 weeks. Note: You'll have to evacuate the evaporator coils on the low pressure side (not the high side!). Most DYI installers will need some help to do this but fortunately we have a vacuum pump with our appliance business. The most difficult part was in knowing what type of breaker is needed for this particular unit's voltage rating. The product label on the outside unit calls for a 15a breaker. A search on the web didn't help so I called an electrician friend who told me the right one to get. It's shown in the 2nd picture. We're really pleased thus far with how quiet the unit is (both on the inside and outside.) Also, this unit helps to supplement our 20 yr old 2 ton Goodman central Heat & AC unit. Lastly, this particular unit has r410a Freon unlike the latest "Climate Change" requirements that's on all new home cooling systems which must have R-454B Freon. btw... R-454B is explosive! (But it is environmentally friendly. Huh?!)I hope this review will be a help.
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