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Reviewed in the United States on March 25, 2025
We purchased and installed this system with seven wire mounted cameras that provided good coverage of our home (approx 4k sq ft) from Aug 2023 until Feb 2025. After about 2wks of partial and blurred imagery coming from our cameras, we lost all coverage in all seven cameras. I then spent more than 2 wks exchanging emails trying to trouble shoot the problem(s). after no resolution w/ the Annke technical support staff, we spent an additional $90 seeking technical expertise elsewhere......all could not restore our system. Annke does not have off site support in US.
Aathira Gopinath
Reviewed in the United States on February 20, 2025
Bought this one for my business. It's the second security system I'm buying from this brand and both work great. The app is easy to use as well.
Tom Norman
Reviewed in the United States on April 8, 2025
This 12MP system is amazing. Having installed 4 previous ANNKE surveillance systems for self and family, the quality of this latest product transcends it's predecessors. The quality of video capture in night mode is like night and day LOL. Seriously, we've had to utilize night footage as evidence in past incidents. As effective as it was in achieving proof of identity, there is no comparison to the identifying factors of this greatly enhanced video quality. I am also impressed with the quality of it's digital zoom functionality. Being digital zoom as opposed to an optical zoom normally leaves much to be desired. This is the first digital zoom footage that I've felt was adequate for obtaining effective surveillance footage. The P.O.E. system was simple to install utilizing the included network cables and hardware. But, far beyond my satisfaction in this newest system is the reason why I've become an unwavering advocate of ANNKE products the outstanding support structure they provide. From the simple support of a forgotten password or navigational assistance in setting up the system, To the more technical aspects of fine tuning, diagnostics, or potential maintenance of a surveillance system. I've needed them all at one time or another. I'm also very appreciative of their diligence to provide tailored customer support. I have not only installed and set up a number of family members homes with ANNKE systems, I have also continued to act as administrator or manager of systems where the ability or desire to do so themselves wasn't there. Having remote access where needed, in addition to real time technical support, has given me a great peace of mind knowing that the well-being of those loved ones are in the very best of hands. I so very much appreciate all of the ANNKE team and will continue to advocate for their products and services.
Darian Ballard
Reviewed in the United States on April 20, 2025
Junk!!!!! Lights randomly turn on alerting people to the cams....
hezza
Reviewed in the United States on September 4, 2024
Upgraded my analog camera system from 5 years ago to this POE system and so far really happy with the difference. With POE, I don't need to run multiple wires and power cords. Images quality is better, with both sharper image, better color and even wider angle. The Ethernet cables have protected ends, preventing moisture. The flash light at night time is nice. Able to record sound is even more impressive, really brings the recording alive. During initial set up, I noticed that this system does not support ONVIF cameras, even though it seems to be able to detect them on the network, it doesn't have proper authentication methods. With 8 cameras included, I have all corners of my house protected with couple of spare. A good bundle all in all.
Dan Knapp
Reviewed in the United States on September 27, 2024
I was hesitant to purchase a system at this price point for my home. As a long-time Blink user, I have about 20+ cameras spanning my house and a barn on another property. I can confidently say that I’ve encountered numerous issues with my current system, and these problems have only worsened with the introduction of the newer generation devices. Their app is notoriously slow, causing various malfunctions.When I bought my house, it came with a one-terabyte older ANNKE system that lacked sound and night vision. Surprisingly, this system worked exceptionally well, providing comprehensive coverage for all eight cameras across my property. However, I yearned for improved night vision and sound capabilities, leading me to make a foolish decision and purchase additional Blink cameras.Fortunately, my nightmare is finally over.From the moment the box arrived, I was genuinely impressed by the packaging and attention to detail. The shipment process was meticulous, and the items were remarkably well-packaged. As a retired military veteran, I appreciate the quality and attention to detail that goes into such packaging, which goes a long way in ensuring the longevity of the products.Upon inspecting the items within the system, I was astounded by the build quality. I had anticipated cheap, lightweight plastic cameras with flimsy mounts, but the reality was far beyond my expectations. The cameras and mounts were of exceptional quality, far surpassing my initial assumptions.I wanted to test out the system, so I set up just one camera to see how it looked. The video quality is incredibly clear, detailed, and smooth. The mobile app, developed by the manufacturer, is undoubtedly the most intuitive and user-friendly interface I’ve ever used. Many other systems could learn a thing or two from these guys.When I open the app and click on a camera, it’s instantly available, and I have days of continuous coverage. I can review the footage right at my fingertips, no more 30-second or 60-second clips followed by a pause before recording again. Instead, I have access to nonstop video, sound, color night vision, and infrared night vision.Since the system is wired differently from my current one, I’ll need to run the provided ethernet cable through my attic. Since I live in the south near the Gulf Coast, it’s quite hot up there right now, so I’m delaying that installation for another week or two until the weather cools off.The key takeaways here are the incredible motion detection with AI assistance, the value for the money, and the crystal clear picture and sound, regardless of the conditions. I am incredibly happy with this purchase.I’ll gladly update this post later once the installation is complete.
Araceli Olarte
Reviewed in the United States on July 29, 2024
Muy buen producto si lo necesitará otravez lo compraría Gracias al soporte técnico de alejandro vasquez me a ayudado bastante para configurar mis camaras de una forma muy buena excelente servicio técnico
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