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Building upon the success of the SB6121, ARRIS SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3. 0 technology to bond up to eight downstream channels and four upstream channels-providing you Advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your cable Internet provider service. That makes streaming HD video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.
Amazon.com
mr.robot
Reviewed in Canada on July 5, 2020
amazon has a thickness rating...?this modem is awesome. low priced and works flawlessly.it's very small and just thick enough
Jason
Reviewed in Canada on August 9, 2019
Functions as it needs to, no problems. Didn't do a speed test yet but it works for HD streaming and online gaming. Takes a little while to cycle through the upload/download links when first powered on but it gets there. Had to reset once, simple unplug and plug back in along with a router power cycle.
Dale S.
Reviewed in Canada on August 16, 2019
Great quality modem. I'm using it with Lightspeed ISP (Canadian), it gets the advertised up /download speeds so everything is working well. I've had it a few months now and haven't had any issues along the way.
Customer
Reviewed in Canada on June 5, 2019
So far so good. Plugged it in on a new Lightspeed.ca 75MB service in Victoria BC and works flawlessly. Tests at over 80MB/s. Gives me the joyful opportunity to give the overpriced Shaw service the heave ho.
Obsiduary
Reviewed in Canada on April 3, 2019
I switched from an ADSL provider to a third party Cable ISP. The price of the unit was par with just buying the equipment from the (third party) ISP in my case though the price of these fluctuates on amazon so YMMV.The Arris/Motorola SB6141 are identical products despite the name difference. Despite redundancy I’ll mention that this is just a MoDem; most end-use cases will require that this be plugged into a router or a wireless router or (edit) directly into your PC's Ethernet port if you have no other network infrastructure.Installation is trivial. It comes with an Ethernet cable to plug into the WAN port of your router typically, but what it does not come with is a Coaxial cable to connect it to the cable outlet so that will have to be ordered separately or purchased elsewhere.For self-installation the ISP will want to know the MAC address of the unit and possibly some other information which is found on the sticker on the retail box and also on a sticker on the bottom of the unit itself. In my case they requested I simply take a picture of the sticker and email it to them. A technician from the Cable Company may also have to visit your building or apartment as well to complete activation – though mine was activated remotely as the building or unit had cable internet service previously and the technician just had to check signal strength and nothing more.The unit runs a bit warm (nothing concerning) and has perforations in the housing for passive cooling. I’d put it somewhere open, not sandwiched between other objects with adequate airflow away from direct sunlight. IT is about 5-1/4” high, 5-1/4” deep (not including stick out from rear connectors and cables) and 1-3/4” wide.In closing, the equipment cost in my case will be recovered in a few months given my new billing rate vs old rate (then my rate will just be cheaper), so I’m quite happy with this purchase.
Josh
Reviewed in the United States on January 1, 2018
I was on the phone with xfinity customer service and arris consumer support for 2 hours yesterday and am still without internet. I just moved into my apartment and now will not have internet access for a week while I wait for a Comcast agent to come out. After I was on with the Comcast customer service for an hour and a half, without any success I was skeptical whether the problem was with the modem or with Comcast based on other reviewers saying initial setup with Comcast was intentionally difficult. After a couple of tests with the arris consumer report, they told me to return the modem and get a replacement as it was his opinion that the problem was with the modem. The LED icons on the front were indicating that internet was being received, but when the Ethernet cable was connected to my laptop, there was no internet access. I’m giving it one star for now and will update once the replacement is received.Update 1/4/17Replacement was received today. Xfinity setup went smoothly, I didn’t even have to call them with the MAC address. When I tested my speeds with a wired connection to modem, I was getting my 200 Mbps. However, when I connected the router, even with a wired connection to the router, I am now getting
LA Downey Rams
Reviewed in the United States on May 5, 2016
I've been trying to "disconnect" as much as possible from the cable company. I live in Los Angeles and have TWC. I've leased several modems over the years and don't even want to think about how much money I've spent doing so. The main reason I leased for so long is because of the implied support. If something went wrong with any of the equipment you could call a TWC technician or take it into a local branch to swap out. But for $100 I figured try it out for one week before I return the rented modem. And if for some reason down the road the purchased modem fails on me I could always go back to TWC and lease another one. It's been two months and so far so good!!! Speeds are great and I don't have to reset the equipment nearly as often. The installation process was a bit nerve wrecking but that's because TWC needs to detect and register the new modem. There are several posts online to help you out but bottom line is you have to give it up to a good hour + for the registration to take place. Just in case: This unit does not omit a wifi signal or have more than I ethernet out port. So if you plug in more than one device directly to the modem or need wifi make sure you get a wifi router along side this modem. HIGHLY RECOMMEND!
Fred Oakman
Reviewed in the United States on February 16, 2016
Works great, no problems. Easy setup. Just plug it in and call comcast with the id numbers on the label, but the numbers are in really SMALL print. It was setup within an hour.HOWEVER, speed did not increase over by Docsis 2.0 modem, using COMCAST. They had been pestering me for months about how much better a docsis 3.0 modem is, it wasn;tI was currently getting 30 mbps with an old docsis 2.0, but the performance package from Comcast had been upgraded to 50 mbps. The local representative said that the speed was guaranteed UP to 50, not that I would get 50!! So I upgraded to blast for free for 30 days, up to 150 mbps, instead I got 95 mbps consistently, with this SAME modem. So my modem is obviously not a problem, it is just that Comcast throttles down the speed to 30 no matter if you have docsis 3.0 or not.Solution is to go to your store and ask "What are your customers getting?" or rent their modem for a month. If the speed doesnt increase, then demand a refund and refund their modem. If it does increase, then buy this modem to replace the rented modem.PS Even my router a Linksys EAA6200 is performing better, less drops.
Shellcaptain
Reviewed in the United States on November 29, 2016
I was wanting to upgrade to a faster modem than my Surfboard SB6121, so I got this SB6141, which is supposed to be double the speed. Hooked it up and activated it today (with Time Warner Cable). I hardwired my Mac to this modem with an ethernet cable to see if I got what I paid for (I bought it used from a 3rd party through Amazon), so that I could do a true speed test. The modem is receiving its signal through a 2-way splitter, and the modem was exceeding 260 mbps on the download Time Warner speed test--I am pleased. Now I am matched with my 300 mbps router, and my 300 mbps internet service. Unfortunately, what I didn't understand, until today, is that my wi-fi router would butcher it down to 94 mbps, on the 5G router network. The 2.4 router network was slower. However, for me, 94 mbps through wi-fi is pretty fast. I like this modem because it is fairly small and compact, light in weight, color coordinates with all of my other equipment, and it works just like it is supposed to. It is advertised as up to 343 mbps/131 mbps on the upload, but the magic words are "up to", and those speeds are probably "dreaming". Time Warner tech support said that if I was getting 94 mbps through wi-fi, that I was doing great. For people like me who want to keep the router and the modem in separate units, this is a good way to go. I see in these reviews, some people are talking about modems that are not the SB6141, and why they are included in the reviews I don't understand. THIS MODEM DOES NOT HAVE A ROUTER INCLUDED IN IT.
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