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Dominique
Reviewed in the United States on March 10, 2025
Definitely 65 pounds. But works well and gets me from A to B.
sibo guo
Reviewed in the United States on October 5, 2024
This electric bike (e-bike), and my overall experience has been fantastic. First off, the quality of this electric bicycle is outstanding; the frame is made from high-strength aluminum alloy, making it sturdy and durable while also featuring a sleek design that gives it a premium feel. Although the price is slightly higher compared to other competitors, I believe it’s worth every penny because the high-quality materials and craftsmanship enhance the riding experience significantly.One of the standout features is the battery life, which is very reliable and not overstated. After a full charge, I can easily ride over 50 kilometers, which comfortably meets my daily commuting and weekend riding needs. Whether I'm navigating city streets or tackling hilly terrain, this bike handles it all effortlessly with strong power and excellent climbing ability.In terms of details, the manufacturer has done an exceptional job. The ergonomic handlebar design provides a great grip, and the braking system is highly responsive, equipped with high-performance brake components, which gives me peace of mind while riding. Additionally, the LED front and rear lights enhance safety during nighttime rides.The after-sales service is also fantastic; any questions I have are promptly addressed by a professional and friendly customer service team, which makes me feel assured about my purchase. Overall, this electric bike excels in quality, battery life, riding experience, and customer support. I highly recommend it to anyone looking for a high-quality riding experience!
Jim Gravante
Reviewed in the United States on February 27, 2023
After a number of months researching eBikes, I chose the Smartravel brand. Why a eBike? In my case (at 60+), I wanted to get more Cardio exercize and I had a Total Knee replacement. I hate doing Cardio in the gym (Boring) and wanted to be in the fresh air. An eBike was the perfect solution.As for choosing this model, it looks great! Front and rear hydraulic disk brakes offer far more stopping power over mechanical disk brakes. The aluminum frame and paint are flawless, the stated power level was adequate for my very hilly terrain. I have never received a product that came shipped and packed better than this eBike! The engineering of the packaging was amazing! Not a scratch on the bike. It actually came with a legible, comprehensive Owners Manual. I had the Smartravel eBike assembled in about an hour, and on the Charger. Make sure you charge the battery in full (a red LED Light on the charger turns green) and your good to go. Pump the Brake Levers to pressure up the brakes until stiff. Add the recommended tire psi (I use a hand held Ryobi Cordless Air Pump, perfect) and use a quality air Guage.The seat is very comfortable, the LED Headlight is bright, and the horn isn't bad! In conclusion, I would recommend the Smartravel eBike to anyone. It can be ridden on and off road, has plenty of power and puts a stupid grin on my face!
Arthur Goodlick
Reviewed in the United States on December 8, 2023
4 month review- Bike no longer functions properly. Turning throttle to speed up bike will slow down on its own and motor disengage. Intermittent re-engagement, ultimately it will stop on its own. In the beginning you just hop on and turn the throttle , away it goes. Now you have to pedal franticly with throttle turned before motor will engage.Battery is fully charged. Checked that. Hasn't been through water, hasn't been wrecked.Customer service phone number is a complete joke. Someone's cell phone where the voicemail is full.Sent emails through support website, no response.Also heads up, Amazon takes no responsibility for this item they sold on their website. All they can do is email the manufacturer for me. Going back to Ebay where a sellers rating actually means something and they respond. Manufacturer can makes things right or I will throw it through their California office window.1.First of all, shipping was 4 days late than what was advertised when I bought off Amazon.2.Bike has a fantastic headlight. I mean it is super cool. But then you get a cheap ass little red reflector like you would get on a WalMart bike. I didn't see any pictures of the rear of the bike when advertised. I just assumed it had a taillight because it had turn signals and a headlight. Why in God's name wouldn't you put a functional LED taillight??My 12 year loves this thing and its super cool. However, for 1200 dollars it should have a taillight to go with the other lights installed- not a reflector. The back rack should be engineered better as well. The front tire fender was warped and cheap. I had to bend the support arms better to even get the mounting holes to line up. There is no way to fix rear luggage rack other than drill new holes in the rear rack over the fender. Sure as hell not going to repackage the bike just for that. No way I am going to return this for that and have to wait till after Christmas for a new one. Got hosed on that.
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