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Fran
Reviewed in Japan on November 22, 2024
This company has a great customer service team. I was not fully satisfied with the item and they were very responsive and helped me. The food cycler is a good product.Mine was missing the extra lid and was a bit different but the company responded very well!
Darrell B.
Reviewed in the United Arab Emirates on August 20, 2023
Item has been supplied with a 2 pin plug. All appliances in UAE should be sold with.a 3 pin plug.
Roberta Gottlieb
Reviewed in the United States on July 3, 2021
Bought this in 2018, have used it 2-3x/week for 3 years. Worked well for a while, but now requires dismantling for cleaning after every use because fibrous foods get tangled in mill and it won't turn. Teflon wore off the mill in the first year. Carbon filters are pricey, but unnecessary if you put it in garage where you don't have to smell it.Three output is dried crumbled vegetable matter that can't go directly into your garden, where it will rehydrate and turn moldy. Overall, an expensive disappointment, although maybe it's better than pouring the food into the trash (methane emissions; balance against electricity usage). It's an feel good product that is not worth the cost of the unit and carbon filters, and with marginal environmental benefit.
Daniel C.
Reviewed in the United States on September 13, 2020
Bought this in April 2019 and have used it daily it more since with virtually no issues. It reminds you not to send loads of bread through,or really soupy stuff, but if I ignore that and send lots of moldy rolls, it does tend to stick the grinder, or if I send really wet things that have pooled a bit of liquid in the bottom of my compost bin and over fill the food cycler bucket then sometimes it won't dry fully and I'll need to run it a second time. There is a fill line and I routinely overfill it, my bad I know but usually it turns out just fine. I knew from reading reviews that this was more of a food grinder/dehydrator, but living in the northeast US it lets me compost year round, we just fill a plastic bin with the food cycler results until spring and then use it in the holes before we plop the seedlings in the ground with great results. It significantly reduces our trash, really helps with the trash smell (since there is little to no food in there to get stinky now) and allows us to compost way more efficiently since even when we put the food cycler debris into the compost bin outside it breaks down super fast. It can be stinky when I run it, but honestly I don't really change the filters we just run it overnight, it takes 8-12 hours, and that just depends on what I'm running. Sometimes it smells good (apple scraps and chicken bones smell quite delicious!) But probably not if they sit for a day or so before you run them. Overall I absolutely love this thing and it's held up to my not super kind use of it.
Sharon L.
Reviewed in Canada on February 21, 2020
I bought this a month or so ago and we use it 3-4 times per week. Easy to use, easy to clean, no smell. I chop everything up small so it doesn't labour so hard as it dehydrates the food and then grinds it up. Sometimes the pieces are really small and sometimes they are a little larger (size of a quarter) but they break easy and crumble. We are keeping the dried remains in a bucket in the front hall and you would never know it was there. We bought this in December and should have a reasonable amount by garden season. Other people's comments are about the smell in the garden...instructions are clear...you do not spread it on top of the soil. You mix it in well underneath another layer of soil so that it is buried. The tiny pieces re-hydrate and then decompose the way any other compost does. That is why there is a benefit to chopping everything up small at the start; it pays off later with faster decomposition. We are happy with this, haven't had to do anything with the filters and no indicator light has come on to change them. That said...we are not throwing in kitchen scraps from dinner plates etc. the way they show in the picture. To me that really creates rot and odour. I am only composting egg shells and veggie/fruit related stuff from food prep the same as I did with our outdoor composter. Citrus peels are only used on their own as a "cleaner" for the interior and then tossed away. Very happy.
apricot
Reviewed in Japan on April 15, 2020
ボタンひとつで全部やってくれる。出来上がると香ばしい匂いがします。音も気にならないので夜も大丈夫。一つだけ、中のバケツをはめる時に合わせる線が欲しかった
Stenzelabua
Reviewed in the United States on January 16, 2019
This product has cut our household waste by over 75%; instead of taking out the trash 2x / week, we now take it out every two weeks. I credit this device for reducing our waste. As other reviews have stated, the Food Cycler grinds and dries the food scraps, turning them into a find, earth-like material that my husband and I spread over our lawn and in the garden in the warmer months of the year.The Food Cycler accepts all food scraps. The bucket that does the grinding holds about half of what my compost bin collects, so I need to run the Cycler at least 2x/ day in order to keep up with our household's output. As a result, I would consider us heavy users. We run our cycler in our garage. The result of the 3-hour process is stickier if what goes in is moist. As stated in previous reviews, when this happens, I sometimes have to scrape out the bucket. It also helps to run the cycler twice when this happens, and the results are much drier.Our filters stopped working after 3 months and the machine got stinky, fast, so be sure to have replacement filters on standby. For whatever reason, the first set of replacement filters that I bought did not do much to minimize the smell, and when I called Customer Service, they were extremely helpful and sent me replacement filters right away. Their Facebook commentary is also brilliant.Overall, I am very happy with our Food Cycler, and have recommended it widely within my network.
Bashful
Reviewed in the United States on August 27, 2018
The good: this takes all sorts of food matter minus the super hard bits like bones and pits and nut shells. dries it out, grinds it up, makes it fairly useable for plants.The bad: the bucket really doesn't hold that much; healthy eaters will find themselves running it at least once a day--it goes pretty much non-stop in my house--with the excess going into the charcoal filtered bucket on the counter.The ugly: this is not compost, it is dried food matter--do not put it directly on your houseplants, it will mold and bring bugs. However, if you have a garden, it is great as mulch--just remember to not let it touch the plant stems--or as a mix in between plantings. I store it in a wheelbarrow and mix it into the garden soil after harvesting and before replanting.....after 6 months the machine stopped working. took about a week before customer service responded; and after a week or two of back and forth troubleshooting, they mailed me a new bucket free of charge...customer service is friendly, just not exceptionally speedy....filters are pricey and I go through them rather quickly as the machine runs at least once per day, frequently twice or more to keep up with all the organic matter waste (coffee grounds, veggie bits, egg shells, etc--not actual food, though there is occassionally some of that too when things get lost in the fridge).Not sure if I like this more or less than the NatureMill it replaced (7 years of lovely service before it finally passed on); it is different, but functional.
Ryan Windsor
Reviewed in Canada on December 2, 2017
I bought two of these units and neither has lasted more than 3 months without requiring constant tinkering. When, and I mean when, they work the result is good but our units have had multiple issues including one which gets stuck in a never ending grinding cycle (I left one on and it was still grinding after 4-5 days (when they work the whole cycle takes a max of 12 hours). The other unit perpetually comes un-screwed. I will be contacting the company today for an explanation and most probably either a warranty claim or a refund.
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