Your cart is empty.
Your cart is empty.M. Cressman
Reviewed in the United States on February 25, 2025
As others have said, warm water leaks into the cold water under normal use. The unit does function well and there is no longer a long wait for warm water to my kitchen sink. The rating would be better if they improve the crossover valve.
C. Tranel
Reviewed in the United States on January 25, 2025
The recirculation works, and there is a check valve in place to prevent water from the cold supply from going to the hot faucet. However, when the cold faucet is turned on, water from the hot supply flows freely to the cold faucet. This means:- The recirculation pump activates when the cold water is turned on (not great for saving energy).- You cannot get cold water from the faucet when this pump is installed, it will always pull from both the hot and cold supply.I contacted customer service, but didn’t get a response.
Mitch
Reviewed in the United States on August 8, 2024
I really like this product. The manual feature was inconvenient since I didn't buy the remote it mentions.It does work great if you put in a smart switch and tie it to the lights. That way, as soon as we turn on the lights, hit water becomes available!And, for being on well/septic, it lowers the use.Big fan!
Dumitru Gheorghe
Reviewed in Mexico on July 31, 2024
En breve lo instalo para usarla. Ya la instale funciona muy bien, lo unico no se como ajustar la temperatura del sensor para incrementar la temperatura del agua. Me gustaria comprar un mando a distacia para la bomba, alguien me puede indicar donde?
Mike Slater
Reviewed in the United States on June 23, 2024
Worked perfectly as set up right out of the box with smart outlet. Auto shut off works at approximately 100° and charges hot water loop in approximately 2 minutes. Saves the cost of the water going down the drain to get hot water to faucets and the sewer charge for treatment.The only drawback is lack of a mounting bracket to suspend the pump. The pump is suspended by the hoses from the faucet. I used zip ties around tee fitting on top of pump to take stress off of hoses.
specialed
Reviewed in the United States on May 28, 2024
This little pump works really well. It is a lot quieter than the Chilipepper pump I replaced. The Chilipepper was still working after a number years but it was not replaced when my home was reconstructed. Only caveat is this the "Z" version which has feature where it will activate when you turn on the water briefly. The problem is it is too sensitive so that if a toilet flushes or water is run somewhere else in the home it will activate. Support suggested turning the angle valves down but that did not help much. I got around this quite easily by installing a remote "smart plug". Also this version is a slightly more complicated to install.Keyword: HBS24-12Z
Greg
Reviewed in the United States on February 20, 2024
This pump seemed to be the most convenient way to get “on demand” hot water. The literature stated that while in manual mode the pump would come on after running the hot water for two seconds and would stop after the water had heated to 35-38 degs C. Initially I found this to be working properly, however, I discovered that the pump cycles on when the cold water is turned on as well. So, if we are only wanting a drink of cold water the pump goes on and wastes energy by pre pumping hot water when hot water is not needed. Ugh.UPDATE - I sent an email to help@prozrted and I got a prompt reply telling me that this problem was due to the hot pressure being slightly higher than the cold pressure in my house. The solution was to simply turn down the hot faucet under the sink. So, it took a few adjustments to the valve but this seems to have solved the problem. Thanks to Michael from Prozrted! I am now a happy customer and have changed my review from 3 to 5 stars.
Claire Bonney
Reviewed in the United States on February 13, 2024
Under sink application. Love it...no more frigid water!
Customer
Reviewed in the United States on April 10, 2024
The pump worked great for a few months. It's quiet, the smart features work great, and it got hot water to our farthest faucet pretty quickly. However, it stopped working last week, which is a few months after buying it. It has a loud, constant beep and the light blinks orange. After looking this up in the troubleshooting manual, this alarm is a freeze or jam protection warning. Well it's warmed up to the 80's now so no freeze, and after look into the impeller there's nothing jamming it. It's now a boat anchor.
Recommended Products