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JACLO, an industry leader since 1961, was one of the first companies to offer handheld shower systems to the U.S. market. Today, JACLO is strategically positioned to continue its tradition of bringing highly-styled shower systems and accessories to consumers well into this millennium.
From the Manufacturer
JACLO, an industry leader since 1961, was one of the first companies to offer handheld shower systems to the U.S. market. Today, JACLO is strategically positioned to continue its tradition of bringing highly-styled shower systems and accessories to consumers well into this millennium.
Houston Solution
Reviewed in the United States on September 21, 2016
This showerarm mount appears to be made quite well with metal construction vs. cheaper plastic options. It performed wonderfully for 2 years until one day the plastic grommet inside the mount that keeps it positioned on top of the ball broke. This swivel joint came apart with water spewing everywhere. I called the manufacturer (Jaclo) and spoke to a product rep. They informed me that I couldn't order the plastic grommet or any other part for that matter and that my only option was to order the entire showerarm mount again. When I asked about a warranty, she told me that because I ordered it from Amazon and not from an authorized distributor, that they would not honor the warranty. Don't waste your money with this company. Amazon should also disclose that they are not an authorized distributor and therefore the manufacturer's warranty is invalid.
Happy Chick
Reviewed in the United States on February 26, 2016
I finally spent some money and stopped buying plastic shower parts and that was a great decision! This thing is awesome, heavy, solid metal, went on like a breeze and didn't leak from the get go! I couldn't be happier and I know I will be for a long, long time. Do yourself a favor and make the investment, it'll save you money on the long run and give you confidence right away.
Mr. Reality
Reviewed in the United States on June 11, 2015
Quality all-metal construction, very beefy, nice finish, precision fittings. Excellent piece of hardware, worth the price. No more cheapo crack-prone plastic mounts!
Anonymous#1337
Reviewed in the United States on October 1, 2015
The angle this tilts is not enough for a low ceiling shower. Otherwise this would have been the perfect solution. Had to return it and stick with the cheapo, easily broken mostly plastic universal adapter. This is all metal and would have outlasted the shower.
KC in DC
Reviewed in the United States on January 30, 2015
Like everyone else here looking to replace the cheap plastic mount that came with your original shower head kit, this one is made of brass and will not break. I think the price is a little too steep for what it is, but I couldn't find any other competitor. I am not so sure of the mechanical skills of those who complained about installing this product, but as an experienced DIYer, this was a snap to install. The question was if the handle of my shower head would fit properly, as I am sure they all vary somewhat. Sure enough, my shower handle had a small O-ring that was designed to help it fit snugly into that now broken junk of a mount it came with. So, it did not fit this mount. I removed the O-ring and, Voila!, perfect fit. Couldn't be happier. Now I have one less item on my honey-do list.
Amelia
Reviewed in the United States on June 4, 2014
Item is made of solid brass as promised. Installed it yesterday. I hope this lasts as it wasn't cheap! I'm optimistic however.
Customer
Reviewed in the United States on May 18, 2013
I received this yesterday, thank you Amazon Prime free 2 day shipping.It's a very solid feeling chunk of metal (chrome plated brass). When I installed it I was able to screw it on nice and tight without having to worry about the threads breaking like I do on all the other plastic versions. Once installed securely this thing did not leak from any of the connectors or the ball joint.The only plastic on this is 2 o-rings and a what I assume is a low flow aerator which I quickly and easily removed, I want my showers full strength. To remove it just take out an o-ring unscrew the aerator and replace the o-ring.The chrome plated plastic versions of this everyone sells will eventually break after a year or two. Hopefully this things will last a decade or longer with only having to replace o-rings. I don't mind paying more for this because I'm willing to pay for something that is not just disposable junk.The only reason I rate this 4 star instead of 5 is because this product is not made in the US and I did not notice a country of origin on the package. This is not a deal breaker for me, but was disappointed that the package states "Packaged in the USA" but not where it was made.
Steve
Reviewed in the United States on December 11, 2013
***Update: On May 27th the plastic ring inside the metal collar that keeps the mount on the ball joint disintegrated, resulting in the handheld shower and the mount falling off the wall mid-shower. I'm not sure if the plastic is cheap, or if it was just overly taxed because the range of motion is too small. I certainly expected a $53 investment to last more than 18 months, about the same as the plastic pieces of junk you can buy. So disappointed, this mount has so much potential, but in the end it was still let down the same way its cheaper rivals were, by the plastic.***As another reviewer said, if you're looking for it, you're replacing some cheap plastic parts. I've only had it a few weeks, but I'm already amazed. It leaks less than the old plastic fitting, has a great movement, feels like it will last forever, and even holds the handheld shower head in such a way that it doesn't slip into other angle
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