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Reviewed in the United States on August 17, 2019
Have no idea if the product is any good as it is impossible to register for sending to the lab for testing. Wasted my money on this. The website is finally working, but the organization of the website is so poor, you can’t see a full page of information, if you miss something and try to go back to add it, it kicks you out. I tried to go back in and it now tells my that the log in name is taken.It keeps prompting to enter the Home Depot Code. I DID NOT purchase at Home Depot, so would not be eligible for it, but after the third prompt I ENTERED THE CODE ON THE PICTURE, AND AM TOLD IT IS INVALID.Do you have insane people programming your website? Was this website designed to driver customers to another provider. If you don’t have enough funding to have a functioning website, how can you compete?I REALLY, TRULY WANTED INDPENDENT LAB TESTING OF THE AIR QUALITY AND THE SETTLED DUST IN MY SON’S HOUSE. He is immune compromised and this is very important to me. To keep hitting these hard stops is just infuriating.I can’t imagine if the user was brain fogged from mold toxicity having any chance of making it through the convoluted, poorly thought out and just flat “programmed wrong” website.BTW, I use computers every single day for my work and have a programmer who is constantly improving my online data collection and our personally designed software application, so I am not ignorant of how this works. This has been done by some India sweatshop, or worse yet, your bother in law. It is a hot mess and I AM SO DONE WITH THIS COMPANY.
Steven Ghillany
Reviewed in Canada on February 15, 2018
I honestly can't say how good this product is on some fronts. The air pump seems powerful and that set was complete, so no real problems with the vendor, however instructions require you to ship the samples to the US for analysis, which you also shoulder the burden on. I've waited two weeks now since they confirm the samples received with no results as of yet. At this point it really feels like money wasted. I am hoping I'm wrong, but it seems unlikely at this point.
Taco
Reviewed in the United States on May 8, 2014
I bought this to test a room in my house where the occupant had complained of breathing problems and overall degradation of health.The pump works as advertised. You stick the air catch securely in the top, press the button and let it do its thing. However, I felt like I was led to believe the lab testing was $35 per sample without a minimum requirement, which technically it is $35 per sample but you have to have a minimum of two samples. So no matter what every time you send samples to the lab it will be a minimum of $70, with each additional sample at $35.I understand the significance of having an outdoor sample with every indoor sample because they can be related. But I only wanted to see the effect of mold remediation (was there a drop in count) and my outdoor sample was almost 0 the first time.The test results do not offer any insight into the relation of the two samples, they only report the numbers and it is up to you to interpret them.
JK
Reviewed in the United States on January 3, 2014
My wife and I recently purchased a home and wanted to make sure there wasn’t any mold in the home, especially because she is pregnant. We researched several DIY mold test kits and decided that My Mold Detective was the best product for our needs. We liked the My Mold Detective mold test kit because it is the same method that professionals use when they test your home but it is a fraction of the cost. You get to keep the product and you can test your home seasonally. Of course, you have to pay the fee for the lab analysis but it is totally worth the peace of mind that comes with knowing whether or not your home has mold. The report that you receive explaining your results is easy to understand and the customer support is great should you have any questions or want to know what your next steps are. We found the process to be simple and would definitely recommend this product!
Nevin Magathan
Reviewed in the United States on November 17, 2013
I recently purchased the My Mold Detective Mold Test Kit after doing some research on a strange smell in one of the rooms of my house and nagging allergy issues i've been having. I came across a few options, some of which seemed to cost less, but saw a few other reviews on this product and thought this seemed like the higher quality/more professional device to test for mold. All the other kits I found contained one petri dish and it takes at least 48 hours to collect a sample versus my mold detective came with two cassettes and takes a sample in 5 minutes; the My Mold Detective sounded like the faster and easier option. I got the kit, performed the indoor and outdoor samples, registered the samples online and had them in the mail box within 30 minutes of opening the kit. I'm expecting results soon and i've already received an email update letting me know the samples were received by the lab. This was definitely the right choice for me and i'd recommend it others.
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