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A new and improved version of the world's most widely deployed DOCSIS cable modems. For the residential cable subscriber who wants a powerful modem capable of delivering a high-speed data service at blazing fast speeds.10 / 100 / 1000 Base-T Ethernet Port (RJ-45) and 1-Year Limited Warranty.
Additional information:
• Requires CABLE Internet Service, if not sure your provider is CABLE call them to confirm
• Compatible with ALL Major CABLE providers like Comcast, Cox, Charter, Time Warner, Mediacom, Bright House
Amazon.com
Prime Member
Reviewed in Canada on February 11, 2025
If your ISP allows you to own your Modem instead of renting their monthly, this is a great option for coaxial internet connections that need to meet basic internet needs.Check with your ISP if this modem is compatible, as they need to authorize it to connect to their network. I used it with TekSavvy for a few years a while back.
NB
Reviewed in Canada on February 13, 2024
great product
Levi Panipak
Reviewed in Canada on August 9, 2019
I like it, nothing to dislike.
Paul Marciniak
Reviewed in the United States on January 27, 2015
I started this telephony project with the expectation of saving a good deal of money per annum,getting improved performance and owning my own communications equipment.After a great deal of trial and error coupled with blood, sweat, and tears, I have a fully functioning, High-speed Internet node. The crux of my travails was the conversion from one vendor to another (U-verse -> Xffinity) and equipment (ATT -> Arris/Asus/MajicJack).Setup of Network Gear-------------------------------After performing a thorough Inernet search, I determined that the Arris Surfmodem/Asus N600 Router were capable of good performance while meeting the interface requirements of Comcast (Docsis 3.0).I used the 'onion layered schema' for testing proceeding from: cable modem -> router -> Majicjack.Arris Surfmodem----- ---------After several polite, but ultimately unproductive calls to ATT, I was able to determine that the modem couldn't 'sync' the line signal. I was, however, able to initiate the 'port shutdown' transaction that ATT requires. I then called Xffinity to get my MAC address into their database. The representative with whom I spoke was barely conversant in English; he felt he could activate the modem. I told him that he couldn't talk to it.So, I threw in the towel,and scheduled the heavy gun, Xffinity installer.ATT Customer Support: Ernest, but unknowledgeable; tried to foist ATT field service on me @ $99ASUS N600 Router--------------------------Upon arrival, Eric, the Xffinity service tech, complimented me on my choice of network hardware, tore out all the ATT coax back to the pole,and tested my modem. All the lights were lit as specified and the modem tested fine. He activated the mode and discovered that the MAC address was almost a random number. Eric also assisted in going through the router configuration screens. Voila, the hardware works beautifully, and the network speeds are up to spec. Next, the MajicJack issues.Xffinity Customer Service: Communication problemsMajicJack----------I got the MajicJack out of box, connected the ethernet and telephony wires as proscribed and began the configuration process.I then reversed my thinking and connected directly to my computer. Unfortunately, on a Macbook the MajicJack takes up twoUSB ports, and the MajicJack configuration program tends to freeze the touchpad. So, I did another turnabout and used the server program. Contrary to expressed opinion, I didn't find it easy to use; it would accept only ten digit phone numbers. After two iterations, I was satisfied with the results. Results: I could call out but call into U-verse v icemail. I called ATT to disconnect my voicemail, which resulted in a system 'number not available' message. At this point, I felt that ATT was still holding on to the number, so I perused MajicJack Customer service and found a chat page. I talked with Carlos, the tech, about my concerns and received a formalized that "ATT would not permit incoming calls until the phone number was dropped."After the ATT due dae date, I receIved an email that the number was dropped. The phone now worked beautifully.MajicJack Customer Service: concise and to point; excellent. A little difficult to navigate.Life Alert/Magic Pendant---------------------------------These must be configured for MajicJack.Magic Pendant Customer Service: Award winning. They will handhold you through the process.Conclusions:-----------------1) ATT possibly embedded problems. Their customer service is problematic. All the hardware, that I used, is excellent.2) There are hidden rules when transitioning from >---> . Most are not well known and some of may unintentionally cause the online service reps to lead you astray.3) The hardware worked well and the documentation was, for the most part, accurate. Restrictions weren't enumerated.4) It's possible to reduce costs by 50% and obtain better service.
Etienne Ringuet
Reviewed in Canada on September 20, 2013
I purchased this modem to use with Teksavvy. It works great and my speeds are the same as what I use to have on Rogers except I don't have to pay $7 per month for rental.This is just a modem, it doesn't have a built-in switch or wireless, which is the way I like it.
Harry
Reviewed in Canada on June 28, 2013
I bought this modem at 9:30 at night and when i got home from work the next day it was waiting for me. On top of that, this is the best modem ive ever owned, I'll never have to restart my modem again !
Rust Never Sleeps
Reviewed in the United States on August 4, 2012
I was one of the first to get a Motorola SB6120 -- and was very much satisfied with the ease of set-up, the awesome speeds, the functionality, and the workmanship. But, like all electronic gizmos, they tend to crap out after a few years.When my SB6120 started dropping upstream channels, I looked to Motorola once again -- right here at Amazon -- and found the new Motorola SB6121.After checking the specs, I found that the new SB6121 Model has the latest IPV6 technology (higher bandwidth capabilities)that were not available on the SB6120. The newer IPv6 technology allows connection speeds up to 160 Mbps., against the 150 Mbps of the SB6120. IPV6 is not in common usage yet, but it will be pretty soon -- And the SB6121 will be ready with the fastest speeds available!!The new SB6121 is a super-easy set-up, and the connection speeds are fast and steady. Comparing the DOCSIS 3 SB6120 to the newer SB6121 :1.- The Sb6121 is smaller (height and depth are smaller, width is greater).2.- The SB6121 runs slightly (average about 5 degrees F) warmer than the SB6120.3.- Connection speeds, latency, and jitter are better with the SB6121 than the SB6120 -- and WAY faster than ANY DOCSIS 2 modems, regardless of manufacturer.Some tips I learned from using the Motorola DOCSIS 3 Modems with 2 different (D-Link DIR-655 and Netgear WNR3500L) "N"-speed Wireless Routers:The SB6120 runs coolest when mounted to a wall or other vertical surface, and spaced approximately 1/2-inch away from the surface. This allows an adequate air flow that's necessary to keep the Modem cool. Mounted with the wires pointing straight down, the SB6120 runs at about 95 degrees F in a 78 degree room when mounted away from a wall. Temperatures measured with Mastercool Infra-Red Laser Thermocouple Gun (available at Amazon).The new SB6121 is smaller than the SB 6120, and it runs a little bit warmer (98-100 F), even when mounted the same way as the SB6120. I suggest that you mount the new SB6121 1/2" away from the wall as well, but with the wires pointing straight back. Whatever you do, DON'T STACK ANYTHING on ANY Modem or Router !! Both of these devices give off heat and electrical interference, and will perform their best when spaced about 4 feet apart, which keeps the interferences from overlapping and killing the Wireless Router's range.When you get your internet connection going, go to the Motorola Modem's Home Page: Sample snapshot of my SB6121 =Cable ModemStatus Signal Addresses Configuration Logs Open Source HelpThis page provides information about the current upstream and downstream signal status of your Cable Modem.--------------------------------------------------------------------------------Downstream Bonding Channel ValueChannel ID 49 50 57 58Frequency 837000000 Hz 843000000 Hz 861000000 Hz 867000000 HzSignal to Noise Ratio 37 dB 37 dB 38 dB 38 dBDownstream Modulation QAM256 QAM256 QAM256 QAM256Power LevelThe Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading-1 dBmV -1 dBmV -1 dBmV -1 dBmVUpstream Bonding Channel ValueChannel ID 3 1 2Frequency 36100000 Hz 23300000 Hz 29600000 HzRanging Service ID 7425 7425 7425Symbol Rate 5.120 Msym/sec 2.560 Msym/sec 5.120 Msym/secPower Level 45 dBmV 45 dBmV 45 dBmVUpstream Modulation [3] QPSK[3] 64QAM[3] QPSK[2] 16QAM[3] 64QAM[3] QPSK[3] 64QAMRanging Status Success Success SuccessSignal Stats (Codewords) Bonding Channel ValueChannel ID 49 50 57 58Total Unerrored Codewords 1457238562 1457238645 1457237949 1457238150Total Correctable Codewords 17 26 23 27Total Uncorrectable Codewords 1031 937 1682 1468--------------------------------------------------------------------------------Status | Signal | Addresses | Configuration | Logs | Open Source | Help© Copyright 1997-2008It should give a snapshot of the specs for YOUR modem. You will be looking for 4 Downstream channels that read SNR @ 37-38 db and the power levels at around 0 dbmV.Upstream power levels on all 3 bonding channels should read around 45-50 dbmV. A deviation of 5 from any of these figures indicates a problem.If the Modem's signal is solid and constant, but the power level readings are 5 points off in either direction, check your OUTDOOR SPLITTERS or TAPS first, because they tend to crap out when they're exposed to heat for long periods. The operating temperatures for splitters and taps is only 140 degrees F. maximum, and that temperature is easily reached in direct sunlight, even when enclosed.Those of you who live in hot climates may notice that the Modem's downstream power levels drop off 1 or 2 points when the outside temps get up to 110 F or higher. Don't panic !! In case of rapture, dial 1-800-Oh Jesus. ;>)I found the RCA DH24SP High-Bandwidth (5-2400MHz)2-Way Signal Splitter (available at Amazon) to be an excellent handler of the high-speed signals of Cable, Satellite, and HDTV signals. It's a "2-Way" splitter, so the power flows equally in either direction, enabling MUCH higher upload speeds.If you need a TAP for unequal cable lengths, a CommScope SV-DC-6G Digital Tap worked well for me.For strong and clear Wireless range and reception, use only Category 7 (shielded) Ethernet cable (available at Amazon) between your Modem and Router, and between your Router and Main computer.Good Luck !!
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