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Book Girl
Reviewed in the United States on May 19, 2025
It died today. After 8 years. Iām ok with this
Alice Gilcreast
Reviewed in the United States on August 9, 2023
I like everything, I've had it over 5 years and have never had any problems with it. Perfect size š
Javier R Montero T
Reviewed in Canada on February 18, 2019
After two years it stopped working
JXB
Reviewed in the United States on August 1, 2018
DO NOT BUT THIS PRODUCT!! Not only was it a waste of $200, but it cost me several hundred dollars in spoiled food when it died within EIGHTEEN MONTHS of purchase. I had always assumed that Igloo had a good reputation for coolers, etc., but when I came back and looked at the reviews, I found that many others had the same problem. Well, Igloo denied any responsibility, and since their one-year warranty didn't cover it, I was out the cost of the freezer ($200) plus the food (somewhere between $350 & $450). It seems that the light stays on, even though the cheap compressor they put in this thing gives out, so you don't even know it's not working, until you open it up to find several hundred dollars worth of food spoiled in a five-cubic-foot-deep puddle. I will never buy anything from Igloo ever again, at least not anything with a motor. Shame on them for such awful customer service, too. Igloo has proven that they do not care about their customers. I hope the $200 they got from me was worth it, for it is the last time I will buy one of their faulty products. So disappointed to see a once-reliable company refuse to acknowledge their flawed freezer (they wanted me to ship it back at my own cost and CHARGE ME TO FIX IT!) I will be telling all family and friends to avoid their products from now on.
TheMarvelousMrsMortician
Reviewed in the United States on June 3, 2016
Fantastic purchase. I've been looking for a black 5.1 capacity deep freezer, and was having zero luck. A lot of other sellers were asking crazy amounts of money online. Can't beat the price with free shipping! Plenty of storage for its size, and once it's plugged in, it freezes fast. It arrived very quickly, which was a lifesaver as my regular freezer had begun spitting frozen items at me every time I opened the door from all the stuff crammed in there lol. The only thing I've noticed that some may find undesirable is that after you close it, the thermostat kicks back on and there is an audible low whistling. It only lasts a few seconds, but it scared the bejesus out of me the until I got used to it. I don't think this means there is anything wrong, it's just the freezer doing what it's supposed to do.
Janice C.
Reviewed in the United States on February 5, 2016
Just like many reviews here and else where the freezer arrived damaged. Called Amazon and they made it worth keeping it, so I did. Freezer was exactly what I wanted and needed. Right size, color and it seems to work just fine. No noise or anything.I did get a warranty for it.This cooler CAN NOT BE TILTED past 40 degrees, it will move the freon inside the compressor and cause possible damage. U need to have the freezer standing for 24 hours before powering it on whether u see damage or not (God knows what happened between there and here :))Other than that, I love the freezer and look forward to many years using it...
Amanda
Reviewed in Canada on February 26, 2016
Amazing! Bigger than I expected, which is a good thing.
Dawn
Reviewed in the United States on December 4, 2016
After reading some of the reviews about damages and items not working and such, I was kinda terrified to order this item. HOWEVER, I read enough reviews to know that if it arrived undamaged, it would be a good buy. Well, it arrived well-packaged and undamaged. Took me a couple of days to get the temperature adjusted to where I wanted it, but ended up using the "3" setting to get below zero. It's extremely quiet and I love it. Someone mentioned that the yellow tag was hard to remove. Maybe they had a different vendor or something, because mine came off fine. i would highly recommend this item, even if it had NOT been on sale.
Genxurbanhippie
Reviewed in the United States on November 1, 2016
In spite of a one year warranty, this freezer (that I previously loved) died in 10 months. As many other reviewers have stated, it's been really impossible to get anyone to honor the warranty.First, the downloadable warranty offered on this page is for GE Appliances, not Igloo.On my own, I finally found the Igloo warranty support page and attempted to submit a service ticket, but it kept crashing.Finally discovered in tiny print that if I was contacting them about an APPLIANCE, I needed to contact an organization called Curtis International.On the Curtis site, there is no way to submit a service ticket. What there is, however, are instructions for you to ship your appliance back to them PRE-PAID at your OWN expense PLUS include a $7 money order to cover shipping insurance. WTF?! It's a FREEZER that failed to even last one full year and I have to pay to ship it and then some?!?!? So freakin' angry!!!!!The cost to ship it for warranty coverage is more than the cost of the freezer itself -- and they are counting on you to just write it off.Terrible company. DO NOT BUY!
Customer
Reviewed in Canada on January 17, 2016
I'm very satisfied with my igloo freezer. I've bought it over a month ago and so far so good. It's really quiet.
Pam
Reviewed in the United States on November 6, 2015
I love this freezer, I just got it today. Looks great in my kitchen, and I love the size. I was getting worried because it states the width is 22", which was perfect for the space I have. I then noticed a review that stated it was actually 29", so I was starting to get nervous and was thinking if it is 29", I was going to have to send it back. I was happy when it arrived and it was 22". I also read a review that someone was having a hard time getting the yellow sticker off. They must pay attention to these reviews and change stuff as needed, because mine was held on with a small piece of tape which came off easily. I would recommend it, but if you wait for it to be on prime you will save $60. I kept it on my wish list and watched till prime had it available. You have to keep and eye on the item and act quick once it is back in stock on prime.
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