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Reviewed in the United States on February 1, 2023
I bought this fan for my office. It arrived broken and could not be installed. The replacement has worked fine for the last 14 months however now the bright light has gone out. The seller won't replace the light because they say my order is over a year old. it's a year and 2 months old! They instead sent me a link to buy a replacement light strip and driver that I will have to pay a handyman to install! Beautiful lamp, fan works great but not worth it for the price of repairs and that it only lasts a year
Michka
Reviewed in the United States on June 7, 2020
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Kelly Little
Reviewed in the United States on May 21, 2020
There's no shielding your eyes from this light...I feel like Cape Hatteras Lighthouse is in our living room, and it's a big room. It's too much. We had to get a smaller LED light that had a cover and install that instead of the spiral light strip with which it came. The only reason we didn't send it back is because it's gorgeous and rose gold, which are hard to find. The remote beeps, and you can't put it on a dimmer because the dimmer also affects the fan power; my husband is an electrician, so we were able to make adjustments but still can't use a dimmer. The beeping remote control or beep when the light switch is turned on is annoying. If you don't mind beeping for on/off, not dimming it, and a beacon to signal aliens, it's great. If you don't mind redoing some things or having an expert help, this could still work for you.
Robert
Reviewed in the United States on May 20, 2020
I received the product. It was missing some parts so I contacted the Company and they were very friendly and prompt to reply and send me the parts that I needed. They provided me with world class Service. After I received the parts I was able to complete my installation and the light/fan combo looks amazing! It looks very elegant and I love it. I would highly recommend this to anyone whom wants to make a statement in their room...I will definitely consider this Company for all my lighting needs in the future and recommend them to anyone I know looking for Quality, Beauty and a Company who cares about their Customers. I wish them all the very best! Sincerely, A Very Satisifed Customer.
JAMES D. LATELY
Reviewed in the United States on March 11, 2020
This is a update on my last review. The seller was exactly and very very helpful in taking care of my issues. I am really happy with the Crystal Ceiling Fan Light LED Chandelier it is truly beautiful and add beauty to my bedroom but most importantly the seller is the best and really care about it's customers, I will love to buy from them again.
Customer
Reviewed in the United States on November 3, 2020
let`s start with the instructions they are worthless ,all they have is pictures of the parts and absolutely nothing on how they go together ,for me it was not too bad because for many years ( over 50 )as a finish carpenter I had to assemble many things without instructions and I would say that most do it yourselfers will have a problem figuring how it goes together
Khw
Reviewed in the United States on November 10, 2019
Love both the chandelier & fan!! It’s so cool to watch the blades unfold & puts out strong air flow. Looks beautiful when the blades are folded in. We installed 2 & will get more.Really needs directions included. The assembly is too complicated to figure out w/ out directions. I contacted the company & they emailed the directions quickly. It would be helpful if they would include them in the box!!! It does take extra time to put this together...but very worth it!
Andy Herrera
Reviewed in the United States on October 11, 2019
The product is beautiful and well made. The only thing is the instructions. I wish it was more informative but an awesome fan. Beautiful fan but the remote control doesn't work and without remote the fan and lights are obsolete. I need a new remote control please. Trying to find a way to get in contact with the seller but there's nothing, no way.
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