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Customer
Reviewed in the United States on August 2, 2024
I had been a good customer of ROVSUN purchasing 3 portable air conditioners, all the same model. One in 2019, one in 2021, and the broken unit in 2022. I received the last one with the exhaust port broken. I requested a replacement numerous times stating it was broken in shipping (rough handling). They would not send a replacement and only gave me a credit of $20 and said to glue the broken parts. The unit worked for our very short cooling season for 10 days in 2022 and 10 days in 2023. It would not work (compressor won’t start) this summer and I assume it’s due to the rough handling in shipping as both other units that I bought from ROVSUN in years earlier still work as new. ROVSUN said it’s out of warranty and refuses to do anything even though it was damaged when I received it. Amazon also has not done anything to rectify the problem. DO NOT BUY ANYTHING FROM ROVSUN. THEY DONT STAND BEHIND THEIR PRODUCTS. THEIR FOOLISHNESS IN THIS MATTER WILL COST THEM MUCH MORE THAN THE $350 THAT I HAVE WASTED ON THIS UNIT. IN ADDITION TO TELLING EVERYONE I KNOW, I AM FILING CHARGES WITH THE WASHINGTON STATE ATTORNEY GENERAL AGAINST ROVSUN AND AMAZON.
Tamika Terry
Reviewed in the United States on August 1, 2024
This air conditioner is the best, we purchased one and I’m not sir if the delivery was bad or what, it malfunctioned within the first month. We contacted the seller explain our problem and within 4 days we had a new one. We are cool and collect right night. It’s quiet it’s cool, it’s doing its job. This conditioner is with the money, Love it!!! From Houston in July, prepared for August with this air conditioner. If you know then you know!!!
Placeholder
Reviewed in the United States on July 15, 2024
I like how quickly it cools my room. I had to hook up the wifi manually through the app. I really like this ac
Juan Collazo
Reviewed in the United States on June 12, 2024
This Unit is a must buy and it's amazing. I bought two because I have a 1000 square foot rancher home and this unit cools off the entire house. I swear this is the best product I have ever bought on Amazon. I workfor Sam's Club and this unit is way better than the expensive big heavy ugly Air conditioning expensive units we sell. I only needed one unit for my entire house and it keeps it nice and cold . The unit is small attractive and so quiet . I love this product and will be giving my second unit to a family in need , it cost nothing to run this unit and believe me it's so quiet. I love my purchase
LeighAnn Mohr
Reviewed in the United States on May 14, 2024
This portable ac unit has my bedroom feeling like a dream but the installation was a headache for me. Sure, seems easy enough just looking at it but the heat vent tube thing was a giant pain in the butt. It kept slipping out of both end pieces regardless of what I did. I got a guy to put it in for me and it seemed secure finally, only for it to slip out again when I went to slide the vent piece onto the unit. Basically, it won’t secure in so I had to maneuver the ac to where it just sits into it and hope it doesn’t slip out again. But the unit itself is great.
Fernando
Reviewed in the United States on December 30, 2024
Blows cold air set up to temperature and it turns of by itself kinda low from a window so i put it on top of a night stand .cools a room 10x20 good.with no problem
Kindle Customer
Reviewed in the United States on June 11, 2023
I've had this thing for about 9 months now and it just doesn't want to kick on all the time. I live in florida where its pretty hot year around so it gets some use. Well recently it'll just stop kicking on and my office will get really hot really quick. I keep it pretty clean so I'm not sure if its a thermostat issue or what.
Camillion
Reviewed in the United States on July 24, 2021
I love this little power house, it cools off my whole 3 bedroom apartment, with the help of a fan in each room. It small & fit right where it is needed the most. The noise level is not that bad, because the different levels like when you use the fan low, medium, high is much quieter than the a/c . I haven't drain it yet but I quite sure it will be easy. The remote control is another great feature. It can be turned on & off from a pretty far distance. So if you are looking for a small compact 4 in 1 a/c try this one you may like it.
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