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JOSE R.
Reviewed in the United States on May 31, 2025
I love the work and the easiest way to connect
Don
Reviewed in the United States on May 25, 2025
Easy to set up. The tap water connecter is pure genius. Did not have to change valve to connect the unit to tap. I would recommend getting the filter that adds minerals back into purified water for taste enhancing.
Saint Cyr
Reviewed in the United States on March 18, 2025
Buy the pressure tank if your ice maker doesnโt work and if you need higher pressure. My unit is in the basement to free up space in the kitchen. Also it serves both the refrigerator and the faucet by the sink. Having it in the basement by the washing machine makes for an easy setup as you need a drain and also you can keep an eye on it for leaks whenever you do a load of laundry.
Elvin Ramirez
Reviewed in the United States on February 9, 2025
Great clean water for a great price
JMD
Reviewed in the United States on January 25, 2025
I recently remodeled my kitchen and installed a new Water Drop RO faucet. While the faucet initially worked great, I unfortunately began experiencing a consistent leak. I reached out to Water Drop customer support with my concerns, and I was immediately impressed by the level of service I received.I was connected with a representative named Robbie, who was incredibly helpful and understanding. Robbie quickly grasped the issue and took swift action to resolve it. Within just three days, I had a replacement faucet delivered to my doorstep โ a truly seamless and hassle-free experience.Beyond the outstanding customer service, I'm also incredibly impressed with the quality of the Water Drop RO system itself. It's a well-designed and functional product that provides clean, filtered water right at my sink.I highly recommend Water Drop to anyone in the market for a high-quality kitchen faucet. Their commitment to customer satisfaction is truly exceptional. A special thanks to Robbie for his outstanding service!
Justin
Reviewed in the United States on April 10, 2025
Not cheap, but had it for a couple of years now and it is putting out the best water I've tasted.
Dave P
Reviewed in Canada on June 25, 2024
Easy install. Looks great. Does the job.
profjay
Reviewed in the United States on February 23, 2024
We love having a large single sink and the accessories that come with it make it great for cutting and rinsing food. It has a cutting board and 2 rinsing trays. Had a plumber install but they also liked the sink it looks different than most sinks and we also replaced our `dishwasher both are black and really makes the kitchen look great.
James Varughese
Reviewed in the United States on February 26, 2023
We bought this in conjunction with a WaterDrop filter, however the bundle didn't come with the right color we wanted (matte black) so we had to order them separately. This was the biggest issue as it took three trips to two different stores to get what I needed. Our configuration was from the orignal wall connection to the sink, which was unhooked after shutting off, then attaching a t-shaped valve adapter with 2 3/8 connections (Home Depot). One of the connections went straight up back to the original faucet, the other went to the input of the WaterDrop filter. Here's where things went completely off script. The faucet has a quick connect coupling that accepts a 1/4" Polyethylene (aka PE) pipe. I installed the faucet (which was extremely easy to do, but required some contorting. if you don't have a foam pad for housework I highly recommend one) hooked up one end of the PE to the coupling, added the blue clip to lock the pipe to the coupling, then ran a little bit to the Output of the water filter. The quarter turn of the water valve let out a rush of liquid, and this is where I waited and watched for any leaking. Success! The included Teflon was used as needed on all metal to metal threads, I didn't use it on the plastic coupling though since it was a bit tricky to get at.Did I make things more complicated than I should have by not ordering the kit with the right color faucet? Yes. Did WaterDrop make it easy for me to figure out what to get from the hardware store? Not really. But if you're still reading this, there's something you should know. I called the 1-800 support number that was included in the box. It was a Saturday afternoon, but they said 24/7 availability. I dialed ready to get a message saying that they were closed, however they weren't, BUT no one picked up and I was sent to a voicemail. Here's where things got nuts. I got a call back from the 800 number. Since I recognized it I picked up, and behold, a rep from WaterDrop called me back. They called me back on a call that I disconnected when I got a prompt to leave a voicemail. I then spoke to Mario, who was FANTASTIC. He gave me the confidence to complete the project and tips on how to make sure all my connections were good.I'm hoping all goes well and would definitely post an update in the future after using the whole set up!
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