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Jeff
Reviewed in the United States on January 2, 2025
Installation was a little tricky. First, as some have stated, the bevel on this stereo does not fit perfect without some modification. Used a dremel to cut away some plastic to make it flush, no big deal and looks good now. Wiring was straight forward, but it's a lot of wires to fit in the dash. Lots of zip ties to keep it straight.Settings. This is where I'm having issues. First, all readings are in metric (temperature and miles) and though I found a few places in settings to correct this, it doesn't work. Doesn't seem like a big deal, but since this ties into the CANBUS in the truck, the dash shows outside temp in Celsius instead of Fahrenheit. Second, on the reverse camera the lines move opposite the steering wheel, and though I'd rather just turn the guidance lines off, this setting also doesn't seem to work. Last, and biggest issue, my fog lights no longer work! Again, found several settings for lights but none of them seem to make a difference. I have emailed customer service and waiting for a fix.Sound, played with the EQ and numerous settings this stereo has and got it to sound really good. Clear, crisp, and a definite improvement over the stock stereo.Android Auto, a little tricky to connect sometimes, but once it connects it works well. Screen has zero lag and several options for layout.Overall it's a much better stereo than the stock one (which went blank on me) and I do recommend it. Hopefully the settings issues will get fixed and will then give it 5 stars.As several have stated, the customer service is excellent! Levy helped fix all the errors and all is good now. Great upgrade to my truck!
Customer
Reviewed in Canada on May 23, 2024
I am super happy with this upgrade it fits in to the dash like a original dodge part and it is user friendly. The after sale staff is very effective and fast to hepl you thrue final setupThank you for this quality item at a good price
Ray J.
Reviewed in Canada on December 12, 2024
This is the third radio ive bought from This company. 2 for rams and 1 for my wifes santa fe. With a little bit of knowledge these install and fit well. The android auto and carplay are really the only reason they were bought but the radio does so much more. Also the customer service is second to none. Texting through WhatsApp is convenient and they walk step by step through any problem i had. I only had problems with the first one and it was only because i didnt know exactly how to set them up. All in all its great for the price
blair
Reviewed in the United States on April 9, 2024
*EDIT* it’s Jan 31 2025. I’ve had this for LESS than a year. LESS than 10 months. And the screen just took a dump. I am mechanically gifted and I’ve checked every fuse, every connection, even the fuse in the back of the screen. Everything checks out. The screen is literally dead.You’ll see from my initial review that I was pretty underwhelmed with the product.I am a very objective person. I am not emotionally driven. This is a LEGIT review. Do NOT buy this. I’m just trying to help my fellow human.———————————————————————Sure it’s plug and play. Relatively easy to install.Unfortunately there are way more cons than pros.In my case, I needed a screen for the reverse camera I added so I’m in a “it’s better than no screen” situation.My biggest complaint: Bluetooth audio is an absolute joke. If it’s a YouTube video the audio is delayed about 3 seconds so nothing lines up and it’s very annoying. It’s seriously terrible.If I’m listening to music and I want to skip the next song. It won’t skip until about 5 seconds after pressing the button.And this is coming from the fancy marketing of their “8 core cpu” give me a break.Second is the radio. Simply doesn’t pick up my local station. Everything worked fine with my OEM radio.Lights don’t work on the side buttons until it’s factory scheduled time of 7pm.So I was like no big deal, I’ll switch the AM/PM system time. So when it’s 7am it will think it’s 7pm. And sure enough everything turned on and I thought it was a win. Well unfortunately when the truck is turned off it forgets everything you did. So literally every time I turn off the truck, I would have to reset the system settings.Sometimes if you’re on a call and you try to connect to CarPlay the system simply can’t do that and you’ll be stuck on the “connecting” screen forever. You have to press Home > apps > and close the CarPlay app so it starts over.Like I said; it’s an upgrade for me because I literally had nothing before. Just a standard radio. So these things are whatever…If you already have an OEM screen that works. Don’t buy this. It’s more of a head ache and you’ll notice more problems now than you had before
Sébastien Vachon
Reviewed in Canada on September 26, 2023
Love my new head unit. Works flawlessly and I never have such good customer service ever ! There is everything you need and way more option than factory radio. Would defenetly buy again .
Brendan C Savage
Reviewed in Canada on September 11, 2023
Installed in my 2018 RAM Express. Installation was a breeze except I had to snip off couple of retaining clips on the inside so it would sit flush in my dash. In terms of functionality, its truly plug and play. All factory settings are accessible. Factory backup camera works. Android Auto was easy to setup. Factory center console USBs still work (though I taped the connectors together behind the radio as they seemed to disconnect whenever I attempted to put the radio back into the dash). Once I played with the EQ, it really woke the basic stock factory system up.I got the fully loaded unit and its zippy with zero lag.Developer / factory settings pin is 3368 which was on the included printout and I assume works for all of these models. Search Youtube for MekedeTech / Navifly head units for other PINs. Those videos often have the PIN numbers you need to access advanced settings (like the backlight current settings [PIN is 5768), I found it to be to dim at max settings but backlight current settings let you raise the maximum and minimum levels once you have the PIN. Dont go set the max threshold to 100. It will cause blinking. I keep mine at 85).Screen is made of a soft material and will scratch super easy so be sure to buy a screen protector.
Joseph
Reviewed in the United States on November 13, 2023
This Stereo is awesome! I have a 2020 Ram 1500 Classic Warlock.Pros. This stereo was very easy to install, definitely plug and play! Took me about 30-45 minutes to take my old stock 5" radio out, and put this new one in. I did not have to call or email tech support at all.It has wireless Apple CarPlay, and it is very responsive! I have not tried wired CarPlay, but I imagine its 10x more responsive than wireless. Everything I had before works perfectly too! (A/C, Backup Camera, etc.).I opted for the cheapest version of this unit, and it's great so far. No lag, the buttons on the left side are responsive, and it starts up fast and connects to CarPlay shortly after I start the truck!For the cons, I want to say there is a different setup and wires you will use, depending on what screen you are going to swap out (i.e. 5", or 8"). I say this because I had a lot of wires left over after install. There were wires for "4G" and "Maps" but I did not use these as I did not have either in my stock setup. This was a little confusing during setup, especially since the "instruction manual" is a single picture of the unit and what wires go where. Also, the screen does not get very bright. The pictures were taken in the morning, and early afternoon at 100% brightness. I can still see the screen okay, but it gets a little harder to see when I am navigating using Apple or Google maps. I am not knocking this too hard though, because I have little to no tint on my truck.Overall, it's a great stereo, especially for the lowest price I paid for it! I can only imagine the more costly option of this stereo is more responsive. If you're browsing around looking for a bigger touch screen for your Ram, I'd definitely go with this one!
JC
Reviewed in Canada on October 27, 2023
The transaction was straightforward. The item was well-packaged. Great product. Most of all, I appreciate the customer service aspect of it and the timely follow-ups. I dealt with Levy (Customer care). She is one of the best!Excellent quick response day or night!Thank you Levy! You made a big the difference with your service! Keep up the great work Levy!Btw: She also sent me a back camera for FREE and resolved the problem.
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