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The 4 Way Ceiling Cassette
Cooper & Hunter’s Ceiling Cassettes offer a convenient solution for homes, offices and businesses, as they can easily fit into a standard ceiling grid, as long as enough space exists above the ceiling itself. Ceiling Cassettes provide omni-directional air flow with maximum energy efficiency.
Along with features like Turbo function and Sleep mode, the Ceiling Cassette also provides an LED display and 360° Air Flow Panel.
With the C&H App, you can control your unit from anywhere.
The exclusive remote controller features “Follow me” mode for more specific temperature control
Cooper & Hunter’s R454B compressor units with Inverter Technology will save you energy compared to traditional compressors.
Brad Tindall
Reviewed in the United States on March 31, 2025
The thermostats that come with it will not plug in.
Mrs. B
Reviewed in the United States on April 28, 2025
We purchased these in 2022 for a Mother-in-law that we added onto our house. They are still working great. The parents seem to really enjoy them. They heat and cool very well. My 90 year old mom likes it to be 82! Whew. Too warm for us. The only back draw is that the filters need to be cleaned every 2 weeks. Not a big deal but kind of a pain.
halfagrnfrog
Reviewed in the United States on March 26, 2024
Got this because it was the best rated ceiling unit. My father installed this for me, he has installed a few of his own and some for my brothers all different brands. This one was the hardest for him as the directions are not clear and lack vital info. He watched a few youtube videos for the info the directions were missing. Works good not as quiet as the wall mounted units ive seen but still barely noticable. Chilled/heated quickly. There is a delay turning on and off so dont expect it to adjust to your remote imputs right away.
jim
Reviewed in the United States on July 15, 2023
What the description fails to explain is the inside unit was designed to hang from a concrete type construction with a floating ceiling, the hardware is completely set up to drill holes in concrete and use supplied hardware to hange at the height of your floating false ceiling. Insulation into a rafter constructed home is much more complex and will require you to build a brace for the hole the unit will fit into. Not a simple installation.
Ramsey
Reviewed in the United States on June 14, 2023
I installed this unit and two ceiling cassettes myself then had an HVAC company come and vacuum test them before releasing the coolant. There were no leaks. We are happy with them in both heat and cool mode. We have an outdoor wood boiler but this does a good job heating on cool mornings when the wood boiler is off. It does make a creaking sound sometimes in heat mode which is annoying when trying to sleep. The thermostats are not accurate so you can’t go by the number per say. Just find the number where you are comfortable and don’t really worry what that number is exactly. Says 74 but it’s really only 70 in the room. Overall and for the price, they are well worth it.
Cathy R
Reviewed in the United States on November 3, 2022
Operation of the wall thermostat makes no sense. When set to "follow me", the temp should track the wall thermostat temp but it doesn't. If set at 68f, it usually waits to hit 65 before turning on and I've seen the temps hit 72f. It does this with both ceiling cassettes I have. When the follow me feature is off, the wall unit only shows the set poing and not the actual room temp. This is totally useless. As for the ceiling cassette, the RED defrost light is always ON even though the outside unit is offand the led turns off when the system is on. Nothing makes sense and I could go on and on about other things that don't work, like the manual doesn't match the thermostadts config options and what happens when "follow me" is enabled on both the wall unit and remote. And finally, your Sophia systems are not eligible for federal or local energy company rebates. I was going to install units in 3 homes and glad I only bought one system to test
James
Reviewed in the United States on April 13, 2022
As expected in quality but cassette are a bit difficult due to attic insulation unit worked great for 3 days than went into cold mode and defrost when it was 66 degrees out hvac will come back and test
Eric
Reviewed in the United States on January 7, 2021
It was a lot of work to install the ceiling cartriges in my upstairs bedrooms but it's worth it now that it's done. It appears to be built with quality parts.I will point out a design flaw though. The plastic grille panel that mounts to the evaporator doesn't seat correctly to make a seal against the weatherstripping. The servo motor on the grille panel is mounted so it is flush with the weatherstripping and it hits the metal chasis of the evaporator unit. This prevents the panel from mounting flush and compressing the weatherstripping leaving a gap on that corner. I corrected it by cutting into the sheet metal chasis of the evaporator unit and it turned out fine but this design error really should be fixed.
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