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Brian W.
Reviewed in the United States on August 2, 2024
Took a little while to get set-up, but works well. This was a reconditioned unit.
Jahoo
Reviewed in the United States on October 2, 2024
Wireless option setup disconnected from my network after 1/2 hr idle. Reconnect a nightmare of pushing buttons and waiting and powering off and waiting and UG! After a few days just relocated the printer and used USB connection. That worked fine. After a period of non use it was printing blank pages. Ok, maybe time for some maintenance. Ordered new ink cartridges. Set to install them but, print head locked to the right of the printer where its inaccessible. Doing a test print I could hear and see it moving back and forth printing a BLANK page. UG! Try the HP Smart app, and the HP Diagnose and fix app. Neither had anything helpfule. HP Website pointed back to those tools with nothing else helpful. No ideas on this bizzare printhead behavior. UG! No way to diagnose printhead position problem. No way to replace ink cartridge. This is no longer a printer, it is trash after 8 months.This might be a one off issue that products have. I don't know if it's a "lemon" type or engineering type problem. I do know I was never happy with my choices of HP computers / laptops. Now I'm not happy with HP anything.Your choices and experiences are your own. Best of luck.
Kindle Customer
Reviewed in the United States on April 17, 2024
'Like new' refurbished out of the box. struggled a lot to get it to print the color block, they enclosed two brand new ink pods from Hewlett Packard. Finally changed the brand-new black HP out for a refilled pod. worked fine after that. but oh, my goodness frustrating.
ava
Reviewed in the United States on July 7, 2023
I saw a comment about needing "new/setup printer" cartridges to set up the printer and that it didn't come with them so don't buy preowned, yadda yadda. I'm pretty sure my (preowned/refurbished) came with new cartridges, but either way I had zero issues setting it up. Only problem was that you can't use Wifi at university (duh, it's public!) So I just set up and enabled "wifi-direct print" in which you connect to the printer as if it's a wifi. The printer is awesome though, highly recommend!
Madison
Reviewed in the United States on March 9, 2022
A great printer overall, i’ve printed over 300 pages and have only had one jam (I believe it was my fault ). It’s super easy to use and the app alerts you of low ink, jams, and even allows you to order ink at a cheaper rate through them.
Ursa Auberon
Reviewed in the United States on January 6, 2022
Completely set up in about 15 minutes. No need for tech support so I'm not sure how helpful they are, but I've had it for about a month now and it prints great every time. I haven't tried to print on photo paper yet, but a color print on regular paper as well as cardstock works perfectly. Also, we bought it refurbished and it DID come with ink to complete setup.
Yvette D Skinner
Reviewed in the United States on October 4, 2021
I was initially worried about the ~10% of 1-star reviews mostly by people who said their printer could not connect to their computer. I bought this "renewed" printer and had no trouble at all getting it to connect to my computer. It prints well. The HP Smart app on Windows 10 works fine. Glad with my purchase. Hope it lasts!
GB76
Reviewed in the United States on September 7, 2020
Definitely an upgrade from my previous wifi printer and way easier to install. The app basically sets everything up for you...the way it should be! And I love the idea of having the ink delivered when it starts running low. Overall, this was s great buy and so worth the money. Amazon was the only place I could find this printer online or in stores. It has been sold out for awhile. I’m glad I was able to snag one that wasn’t marked up in price.
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