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Your cart is empty.- 27.7 Cu. Ft. Capacity - Cubed and Crushed Ice - 4 Split Shelves - Printproof Stainless Steel - Energy Star Rated - Smart Inverter - Smart Diagnosis
Gary
Reviewed in the United States on October 7, 2024
The product is great, even though I've only had it a few days. I would have given this 5 stars except when I purchased it I mistakenly thought installation would be included. There were other very competitive prices from other dealers who either included delivery and installation in their price or clearly stated what the add-on charge would be for either delivery and/or installation. If you're not handy doing these things, disabled in some way or elderly, you don't want to be stuck with a refrigerator in your kitchen that's not installed. I'm 74 and disabled, so I was very distressed when the trucking company broght my refrigerator in and hooked it up to the wall electrical outlet and water lne and then said, OPPS, we weren't supposed to do that because there's no installation included. That ment I need to get all the papers and tape off, the drawers, shelves and handles installed myself. Not real easy for 74 and dusabled. My point is, don't buy from any place that doesn't clearly offer installation as part of the price or as an add-on. Don't assume it's included in the price if there's no mention of installation or an offer to purchase it as an add-on. I was really disappointed in Amazon, as I've bought large items from them in the past and never had this kind of problem. Probably because in the past they at least offered installation as an add on which I purchased. Not in this case though. Buy from somewhere you can get everything you need, including installation!
L Martin
Reviewed in the United States on April 18, 2024
Just lost the second compressor in my LG Stainless Steel French Door Refrigerator. Compressor only good for about three years. First compressor was covered by warranty... but not the labor to install it and food loss. Three years later, the second compressor is dead.... No warranty on second compressor. LG couldn't get the "Smart Diagnosis" feature to work over the telephone so they offered to have an "approved" service tech come out at my expense to do the troubleshooting that "Smart Diagnosis" is supposed to do at no charge. When I refused that, they offered me a 10% discount on a new refrigerator....LOL. Wish I had known about the class action law suits like Mouzari's suit for fraud that claims that LG continues to make a linear compressor that falls short of its 20-year durability.
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