It does not make coffe hot enough

Pour le moment fonctionne assez bien , non bruyante, le café est chaud , belle mousse . Le seul problème c’est qu’elle n’agrippe pas la capsule pour l’expulser dans le réservoir , quand j’ouvre le dessus les fils métalliques s’accrochent sur le rebord de plastique du récipient de capsule et ne se relève pas complètement.Je dois écarter les fils métalliques manuellement et retirer manuellement la capsule . Dois-je la retourner ???

Really good quality, couldn't be happier. Water tank is nicely bigger then vertuo pop

Although I had an issue with my product I am giving 4 stars as customer service regarding my issue was handled swiftly and effortlessly. I would purchase from them again. Thank you!

Just like coffee in Europe, so much better than Starbucks!!

My boyfriend and I bought this for my parents for Christmas and the whole family uses it! I don't know if I would pay the full price though -- we bought it on special for about $130.00 and it was definitely the right choice. It isn't used everyday (because they have a Keurig too), but it can definitely be used everyday. My family now uses it on special occasions or when we have guests over, as it's not really the Nespresso machine itself that's super costly, but the pods. $10 for a pack of 10 pods can really add up over time. Thus, if you have the money to be ordering pods consistently, this is definitely a worth while buy. The coffee that the Nespresso produces is on a completely different level than that of the Keurig. It is rich, flavourful, and extremely enjoyable for anyone who loves coffee, especially black coffee drinkers like myself and my parents. Overall, a great product with a sleek and design that makes it a beautiful addition to anyone's kitchen.

I’m really enjoying this coffee machine. It’s easy to set up and use. Although I still haven’t been able to pair it to my mobile. The coffees in the generous sample box (included) are all delicious! Although I haven’t tried yet, this Nespresso model allows you to make all sizes of coffee, from respresso to a carafe! I love that I can save the pods and return them to Nespresso for recycling. I also purchased a kit to refill the pods. Either way, this makes the pods much more sustainable. I highly recommend the Nespresso Next.

I assume that most of the positive reviews come from people who have owned the machine for less than a month or so, or perhaps had one of the older, higher quality machines. Or perhaps the manufacturer has figured out a way to game reviews. I'm on my third purchased machine (with probably that machines replaced under warranty) and now feel like I have an adequate sample size to describe the ownership experience.Pros:Out of the box, they make better coffee than other single serving options. The setup is easy and making coffee is generally an easy, one button affair.Cons:Some machines simply stop working. If they continue to work, they require costly and overly-complex maintenance. In an effort to have the appearance of simplicity the machine has one button. Getting your machine to actually perform the required maintenance requires the purchase of their descaling supplies, which might be forgivable except actually doing the maintenance is absurd.Here is the process in 15 easy steps:1. Waste some coffee figuring out that you have a problem. 2. Reading instructions that won't actually help, and find yourself amazed that the process involves pressing a button and opening and closing the unit in unique and specific ways. 3. Watch and pause videos in order to try and figure it out. 4. Try to do the pressing, opening, and closing in a specific way in order to get it into each of the modes required for descaling. 5. Perform more pressing, opening, and counting procedures while watching for blinking sequences. Press the button for two seconds but not 1, 3, or 5 seconds. Wait for three blinks, then more pressing, then pouring then pressing. Attempt to do more pressing and holding with more watching of videos and pouring things. 6. Use more of their products. 7. It doesn't work 8. Try it again wasting more time and money. 9. Figure out that the machine is simply broken. 10. Do a live chat with someone who won't solve your problem. 10. Call their customer service and get a busy signal. 11. Do another live chat and leave your number. 12. Never get a call back. 13. Buy another machine. 14. Have it die after three weeks. 15. Give up.And the solution would be so simple. Have another button somewhere with the word "Descaling" next to it. If you really want me to descale this machine so often in order to keep it functioning I should be able to pour a descaling solution in the back, press a button once and have the machine descale. And properly maintained machines shouldn't simply stop working. Descaling should be as easy as coffee-making.This isn't just the worst coffee maker I've ever used--this is the single worst consumer product I've encountered in the last three decades. I can't think of any other modern product that requires the use of a design-flawed process in order to keep itself working for more than 60 days.Another option would be to simply buy the cheapest one, use it until it stops working, then throw it away and get another one. The first one I owned actually lasted for a few years, but the last three have only made it 2-9 months. My latest machine lasted for 5 weeks before it simply powered off one day and never woke up.There is simply nothing else in the modern world of consumer products that compares to the ownership experience of a Nespresso machine. While my ownership experience may be unique, you should be prepared for the possibility that it is not. You may spend more time trying to keep your Nespresso machine working than you spend maintaining your pool, your motorcycle, your car, your computer network, or your yard.

Machine works great coffee pods are the best I’ve had compared to any coffee shop. Beats k-cups hands down. Now for the cons: box had holes in the side, machine had dust all over it but it took me long enough to get this so I kept it. Not to mention the instructions leave a lot to be desired since I don’t speak or read Spanish or Chinese. Would recommend to all love it but only had it a few hours I will give it an update at a later date

My son gave me this for my birthday and I love it. I had to return the first one because it looked like someone used it and it was repackaged. Sending it back was not a problem. It really should come with better instructions though. The coffee is great. I hate black coffee but I tasted this coffee black and it was awesome. Nespresso is a great coffee though a bit pricey. Worth it? Yes.

Im in love with this machine, came in perfect shape and much faster then it was supposed too. Makes the best coffee ive ever had at the press of a button its awesome. Makes me excited to wake up in the morning to make some coffee. 10/10 thank youWill update if anything happens along the way.UPDATE: July 8th 2022Been using this machine for about a year and a half now, in the beginning I would use it every day as I was completely addicted to the espresso it made, then over time I only used it about twice a week and in the summer times, I basically never touched it.The issues I’ve faced with this machine are pretty minimal, one day it just stopped working so I called the support team to get a quick fix. They walked me thru some steps on how to fix it and it worked! As you use your machine the coffee can dry up in some of the spinning parts and cause the machine to lock up or become clogged. I just used a tooth pick and my finger to unclog everything, took like 2 minutes!The overall quality of the espresso has not diminished, it still makes great espresso as good as the first use. I was afraid that after I ran the machine out with there Nespresso cleaning solution that the flavor of my espresso would be effected but no, coffee still tastes great and the machine still seems to be rock solid. Now if you are someone that requires espresso every single day non stop I would say invest in a higher quality espresso machine, im not sure this machine would still be alive if I used it every day for a year and a half. Regardless, I still give this machine a 10/10.

This machine looks nice, heats up almost instantly, brews at least 6 different cup sizes by reading each coffee capsule's barcode, and makes a strong cup of coffee each time. I would recommend it to anyone who likes actual coffee and likes the look of higher end machines. It even comes with a sampler pack of 12 coffees to try and a $10 coupon towards your first coffee order on their website. The capsules aren't sold in grocery stores, so they have to be bought solely online or in Nespresso boutiques.

The machine could not be easier to use. Put a cartridge in and it determines the size in ounces it will make. It puts a nice amount of foam on top. It comes with a variety pack of coffees to help find the ones you like. I also ordered Rubusto as I like strong coffee but have been disappointed with the flavor. I’m working through the variety pack to find my favorite.