UPDATE - raised it from three to four stars. All we needed to do was buy new batteries and the phones work great now. I had a 5 hour marathon talk with my mom and still had enough to talk to my daughter on the same charge. I do like this set and I would buy again.I'm leaving it at four stars because it came with terrible batteries and it cost money to fix that. 6 new rechargeable batteries (of good quality) added to the cost of the phone, IMHO.Other than that, the phones are working great. My husband finds the flashing yellow light alert to new messages and calls horribly annoying. I don't like it either, but it does motivate me to check my messages.I love the sound and I can hear clearly, even with my headset. My son stayed with us and was really rough on the handsets. Dropping them repeatedly on the tile floors. Kicking them under his desk. They stayed tough! Nothing broke!---------------I'm having a problem with the phone dropping my calls. The batteries seriously seem to suck. I'm buying new rechargeable batteries to see if this fixes the problem. it just seems like the phones aren't holding a charge.I'm a little frustrated with all of the features. If you're looking for a basic phone without all the bells and whistles - this is not it.Sound quality seems good. I'm a little hard of hearing and I can hear just fine with the volume maxed.The speaker phone is much better than I've had before.I love the way you can calla specific handset from another. I lost handset #2 and was able to call it, specifically. Easy find. The ringers are great and there are ring tone options that aren't annoying.If I can fix the dropped call problem with new batteries, I'll give it four stars. If not - I'm dropping it to a one.

I bought this set to replace one 900 MHz and two 2.4 GHz phones that we've had for a while. Setup was really easy, you can pretty much figure out everything going through the different menus yourself. I was concerned about the call quality of the extra handsets since they don't use their own phone jack, but the performance is excellent. The 2.4 phone we used to have in the kitchen couldn't be used if the microwave was on, and it would knock computers off the wireless network once in a while. Now, absolutely no interference at all! The other 2.4 that was upstairs had terrible range, and always had a clicking sound I attributed to interference with the Xbox 360 2.4 GHz wireless. Once again, these new phones have absolutely no interference and great range. I wish now I got the 4 or even 5 handset package to stick one in the garage and other places in the house.Likes:- Voice quality when not set at the highest volume- You can set the answering machine to answer after more than 4 rings, unlike many others who max out at 4 and you can never get to in time- The talking caller id when used with a high answering machine ring setting (5 or 7) really helps stop running through the house to check who's calling when you don't really want to, or can't easily, stop what you're doing.- The backlight on the handset screens is bright and makes the text really easy to read.Dislikes:- Slight hissing when ear piece volume is maxed. But med volume seems just fine and there's no hiss.- The answering machine doesn't show a number of how many messages you have, it's just a flashing red light on the play button.- After listening to the message(s) and not deleting them, the flashing light goes away but you have no other indication that there's a message. So if it's a message you want to save, for someone else to listen to for example, unless you remember or write it down somewhere, it's easy to forget about it.Overall though, a great phone and a HUGE upgrade from our previous phones. Recommended.

QUICK UPDATE:I am a realtor and one of my clients moved into a bigger, multi-floor home, and said she needed to buy a new phone. I told her about this phone and she purchased it about a week ago. We were together when she made the purchase and the phone is probably the newer model, very similar to mine, but a bit different. She loves it and was very happy I recommended the phone._________________________________________I purchased this phone system to replace my old Panasonic cordless phone. After using the phone for about 4 years, it kind of died on me and I thought it was a great opportunity to replace it with one that would have multiple handsets, since I moved to a three-story home.Here is my take on it...PROS- Incredibly easy to install! Just plug the base phone in the phone jack then plug all three units in electric outlets and you're all set.- The sound quality is great, I even had people comment on how much clearer my calls are since I switched to the new system.- Although my home has three floors and I have one handset on each floor, the reception is good and clear, regardless of what floor I am on (the base unit is in the basement level) and what handset I am using.- If you have a wireless router in your house and used older cordless phones, you probably noticed that there was some interference on your phone when your internet was on. You won't have that problem with this system. :)- The answering machine is great and you are able to retrieve messages through the handheld pieces, any of them, not just the one connected to the base.- While I read in other reviews that people had problems with calls getting disconnected, I have had the system for about 1 1/2 year and never once lost a call while using it.- I also read reviews of people saying their phones didn't last very long, but as I said above, I have had the system for about a year and a half and it's still working as well as it did when I first got it.- The voice caller ID is great, but scared me the first time it started talking. I didn't realize the phone had this feature...- Nice design, matches my litte stereo in the living room.- Really handy intercom feature. Each unit is numbered and you can just call from one unit to another, allowing to communicate with people who are in other rooms by using the phone. This is possibly my favorite feature in this system.- Compact units, don't take up much surface space.CONS - I can't think of any! I was actually sort of shocked when I came back now and looked at how so many reviews are negative. I love this system and actually bought one for my mom after she came for a visit earlier this year and fell in love with it. She has been using it for more than 6 months and hasn't had any problems with it either.