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zby
Reviewed in the United States on November 3, 2024
I recently purchased an automatic cat litter box, and I couldn’t be more satisfied with it. First, the litter box has a sleek and aesthetically pleasing design that fits seamlessly into any room. Installation was straightforward, and it only took a few minutes to set up.One of the standout features is how user-friendly it is. The litter box operates quietly when collecting waste, ensuring that it doesn’t disturb either my cat or the household. Another huge plus is that it doesn’t scatter litter outside the box, keeping the surrounding area clean. Additionally, the app that comes with the litter box is extremely convenient, allowing me to monitor the usage frequency and track my cat’s weight.The litter box also came with bonus items like trash bags and a deodorizer, both of which are high-quality and very effective. My cat was curious and comfortable enough to start using the litter box immediately after it was set up, which was a pleasant surprise.Overall, I am very pleased with this purchase and would highly recommend it to other cat owners.
Maddie K
Reviewed in the United States on March 16, 2023
UPDATE: the company reached out and has done SO much to amend the issues we’ve had. They actually sent us a new litter box, which is so appreciated given our original ended up not sorting itself out after many tries. Still quite a hefty investment to make, but I’d say it’s worth it.ORIGINAL: I was initially so happy I made the leap to purchase this litter box for my home. I have back problems, so scooping litter is generally painful and something I dread. However, within the first week or so, I really felt the ease of this product. No smell, no issues, and no scooping! Also, the size and shape of this one make it absolutely perfect for a smaller apartment. It was fantastic.However, after only about three weeks of use, there have been quite a few glitches that have consequentially made the litter box unusable.Namely, clumps get stuck when disposing (despite using the correct amount and type of litter recommended/changing the type of litter), which defeats the purpose of why I purchased this. But most significantly, the rotator mechanism will either a) continuously rotate despite there being no more waste to dispose, or b) get stuck with the emptying hole facing the bottom after cleaning (when my cat isn’t around, so it’s not stopping to keep her safe or anything); both issues have been making the box inaccessible for my cat to use, and both of which have resulted in accidents outside the box since I didn’t notice the malfunction in time.We’ve gone through all the troubleshooting we could find, including here on Amazon, the provided app, forums, Facebook groups, etc., and no suggestions have seemed to help. Luckily, we kept my cat’s old box for her to use while we figure out what to do with this one, but it definitely feels like we ate $400+.I can imagine that when everything is in proper working order, this litter box is well worth the money and SUCH a time saver. However, when it’s not working, it can be a bit of a headache and a disappointment. It might be worth looking elsewhere for a different robot litter box, at least until the software kinks are worked out here.
Camille Boisclair-Lapointe
Reviewed in Canada on December 3, 2023
J’ai cette litière depuis 1 an maintenant et je suis très satisfaite. Aucun souci jusqu’à maintenant sauf que mon chat avait tendance à jouer avec le fils et débrancher la litière. J’ai fixé le fils et je n’ai plus de problème. L’appareil est relativement silencieux et l’entretien est facile. Je recommande!
elizabeth Tyler
Reviewed in the United States on December 27, 2023
Goes off line all the time ! It's a pain to get litter inside. Apparently someone had some splatter now I have to take it apart completely to clean it. Had to use toilet paper to dislodge chunks that did not fall through ! Tried trouble shooting & that didn't work. Can't be the WiFi/router because everything in this house is working but the dumb litter box ! I had ordered 2nd one but it's still in the box! Not impressed. It worked for 4 days and went off line when I was on vacation so my pet sitter had to clean a regular litter box! Thanks a lot people! What a waste of money. Not sure I'm even keeping this one! Don't buy one is my advice.Ok it's been a few months. I kept one and returned the other.Good grief if you've got messy cats? This thing will hold such an awful smell! Those little deodorizers do not work! Smelled rotten even though I was emptying out the bags. I have to take the whole thing apart and scrub it, dry it and reset it. Wait a while because all of the new dry litter you just put in there will dump to the bag underneath! So you have to pull the waste bag out and pour the litter back in through the top because it literally has not been used it just cycled through and emptied out all of the litter. I will buy a more expensive top of the line one next time when I can afford it.This is not part of any promotion etc. just being brutally honest. I have 5 cats and I'm still forced to use regular litter boxes in addition to this one.Hoping that I can purchase better ones and stop scooping twice a day.
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