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jeffrey cunagin
Reviewed in the United States on May 20, 2025
Wheels broke after month or 2 horrible chair
Shh
Reviewed in the United States on February 10, 2025
Easily broke
Heather shepherd
Reviewed in the United States on April 8, 2025
Got this from my husband for Christmas. He was very happy.
John Means
Reviewed in the United States on February 16, 2024
Update: they have amazing customer service. I was willing to accept a new back piece and they sent an entire new chair. This one is perfect. It is so sturdy and well made. We could not be happier! If you are looking for a well made chair from a company that actually listens...this is the company.This came with what appears to be an unsecured seam which had produced a large hole. I now get the unfortunate displeasure of taking this bulky things apart, carrying it down 15 stairs, into my car and into a ups store. On the plus side it seems like it is very well made and sturdy.-signed sincerely the wife who does everything.
SHERVIN EVANS
Reviewed in the United States on October 18, 2024
I had been experiencing back discomfort from the chair I bought earlier, so I decided to try this product. I have to say, I absolutely love this chair! The back pain I used to have is completely gone. It’s made such a big difference that I’m purchasing another one.
Tiamonii Brumfield
Reviewed in the United States on October 19, 2023
I love the chair, it’s comfortable and it looks just like the picture, but unfortunately I have to send it back. Reason being the chair came defective. Upon opening it all of the parts were in the box, but once putting everything together I noticed that one of the screws was already attached to the chair. Upon trying to unscrew it with the wrench so I could apply the armrest I noticed that the screw was stripped, as well as stuck to the chair. It would not unscrew at all. Also a lot of the screws are stripped and I had to screw majority of them in with my fingers. Lovely chair so I want to order it again once I get the refund, but hopefully it doesn’t come like this again.
TBone The Tech-Monster
Reviewed in the United States on July 21, 2022
When I first received this chair the box was mangled about 10% on one corner. I opened the box and it looked like a 6 year old boy found a XMas present a week before Xmas and was shaking it everyday vigorously. The inside was a MESS. There were little boxes that had the most important pieces like the hydrolic piston so u can go up and down, the bars for the back of the chair, etc. That was all dented and in every part of the entire big box. I pulled out the wheels and the plastic was scratched, the while chair was a mess.I put it together regardless bc im not gunna pay all the money for a NEW box to put it in, the time and effort to fit it all in a new box and send it back, have to deal with the company just to have them "fix it" and pay for return shipping or something.I put it together and the piston was broken so it was always "all the way down." So I looked like (again) a 6 year old sitting at his Daddys desk lol. It was rediculous.So I contacted the company just to tell them about this........ So u wanna know what happened? Sure u do....So I got an email back. The company says how sorry they were and that they'd like to send out a brand new one immediately to my house! So 5 days later I had another one. Box was fine on the outside this time (yay). Opened it up and I saw that important box again had a hole in it from banging around again! BUT this time was different. Everything was fine and everything worked.I learned something that day.... U guys gotta understand that this chair is coming from like Malaysia or something, it takes 500 boats and planes to get to your house. Its not the companies fault but they are unfortunately for them- they are responsible. But the company is VERY UNDERSTANDING! And they will make it right. Which made me SO HAPPY!The only gripe I have is that the foam for where u sit is a bit on the thin side. It would be a 5/5 100% amazing chair if it had thick foam for where u sit. But besides that, yeah! It's a great gaming or whatever chair. It comes with a little "back massager" but all it is, is a lipstick size vibrating cylinder that they put inside a piece of foam with a razor and zipped it up lol. Hey, it works lol! 💪So great chair. It's worth it. If u have any issues just tell the company. Cool? Hope this helped someone!
Rachel
Reviewed in the United States on November 15, 2021
After reading some of the reviews I was concerned this was gonna be a bust purchase but honestly not. I got this to replace a chair that broke so next day delivery was since my car is down and I couldn't run out and pick something up. Assembly took a cool 15 minutes or so with hand tools provided, could have been quicker if the cat didn't help by laying on the wrench making me think I lost it. Build quality is as you should expect for the price range, but it's not quite "china garbage". Leather is reasonable quality and build is sturdy. I'm 5'8" 140 and I fit fine, can even pull my legs up crosslegged and have much more room than my previous chair due to the arm rests not extending completely forward. It doesn't sit as low as some have described, but it's no tree blind. If you're on the taller end or looking for a chair that will suspend you mid-air, I'd say keep looking. The support is nice as well, that was another requirement due to previous back and neck injury. I can see the headrest getting a little cumbersome down the line but seeing as it's removable it's hardly an issue, and the lower back support is very nice. If you're jumping around in it and plopping down when you sit I wouldn't expect more than a few months at best out of it, but with proper care it seems it should last long enough for the price. If you're looking for a chair that's going to last 2-3+ years, you won't really find anything in the sub $200 range, but this comes close.
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