Roku
Reviewed in the United States on February 19, 2025
Reliable workhorse. Better than previous version (1400).
Ramon Gonzalez
Reviewed in the United States on December 18, 2024
The fax machine came with NO TONER, NO DRUM, NO INSTRUCTION SHEET AND NO CD WITH DRIVERS. Also some small parts that control the paper sheets did not come.It is a HIGH price for an item that is not complete.BEWARE BEFORE YOU BUY THIS ITEM
Lobo Solutions - Supplies
Reviewed in the United States on October 10, 2024
AFTER I BOUGHT THE FAX MACHINE FROM HARD TO FIND ELECTRONICS AND RECEIVED IT, I REALIZED i DID NOT NEED IT. I WAS VERY BUSY WITH MY BUSINESS ...AND BY THE TIME I DECIDED TO RETURN THE FAX MACHINE,,,MORE THAN 5 MONTHS HAD ELAPSED. AMAZON HAS A 30 DAY RETURN POLICY. I CONTACTED HARD TO FIND ELECTRONICS. WENDELL AT THE COMPANY READ MY REQUEST TO RETURN THE FAX MACHINE AND WORKED WITH ME TO GET THE FAX MACHINE SENT BACK TO HIS BUSINESS VIA UPS....AND THEN REFUNDED ME FAIRLY FOR THE RETURN TAKING INTO ACCOUNT THE RESTOCKING FEE. THANK U WENDELL FOR MAKING IT EASY TO WORK WITH U. I APPRECIATE YOUR PATIENCE, COMPASSION AND HONESTY IN THIS TRANSACTION. I RECOMMEND HARD TO FIND ELECTRONICS FOR ALL OF YOUR ELECTRONICS NEEDS.
R. Aniol
Reviewed in Canada on January 26, 2022
It works well and the squeek is getting better. It makes noise when the last page is fed through the feeder. It makes less noise the more pages being faxed at once. If only faxing one page it has an annoying squeek. It doesn't affect it's performance and I am no longer getting communication errors I was getting with my old machine. I would recommend this fax machine.
Agatha Christie
Reviewed in the United States on January 16, 2018
This does not allow for the paper to come out so when copying, one can turn the paper around and place it back on the printer side so the copy can be finished on both sides. It was my issue as I didn't read the specifications as well as I should have. I had another Brother that lasted 15 years. This one so far seems to be good and sturdy and it is user friendly as well
tak3
Reviewed in Canada on November 6, 2016
Had it for two weeks, no problem at all.Crisp images, just like my five previous Brother products.
PIERRE FORTIER
Reviewed in Canada on June 10, 2015
Very good products
Frank N. Stein
Reviewed in the United States on July 22, 2013
Apparently there is NO way to disable "Sleep Mode". You can set the timer to 99 minutes, but after that, you're back to round one again. It goes into sleep mode to save power, but they apparently have an issue with waking up. There is a generic answer found by searching the web, but once you set it the way they tell you, it still doesn't work. I miss faxes constantly. The only way to get the machine to work when it enters sleep mode, is to pull the power plug and reset it. Not much use if you are not available to do so upon receiving a fax.It works well when it works, and the copier is a nice function, but overall, the sleep mode ruins it when it comes to sending and receiving faxes.UPDATE 8.29.13The sleep mode is the killer on this thing. I have discovered another issue with it. You have to go into maintenance mode and set the baud rate down to 9600 in order to get it to work on VOIP. Otherwise it will screw the packets all up and your faxes will fail. I have only used VOIP with it, and I have a LOT of trouble with it.UPDATE 9.18.13I have concluded that this fax machine is the biggest turd I have ever seen, and I have dumped my review all the way down to one single star. I would give it no stars if the option were available. I am lucky to get a fax to go out once in a hundred tries. I consistently get "Poor Line Condition" back on my report. It simply won't send anything much more than one page at a time. I am going to sell the damn thing and buy a scanner and send my faxes via a fax service. This Brother fax machine is ridiculous. I don't have time to stand over it for 4 hours just to get a page or two to go through.Buy it at your own risk. Don't say I didn't warn you.
S. Veronica
Reviewed in the United States on May 31, 2011
I decided to buy this fax machine for my office based on the price and functionality. I work at a college where the faculty can often have a hard time using simple equipment, I think their brains are wired more towards higher level tasks. This fax machine is the first they have not broken in their attempt to use it.The controls are very easy to use and intuitive. I have had a few people send blank faxes because they did not realize that the paper needed to be face up, but that was easily fixed with a p-touch label saying "face up please" :)This machine is also very quiet which is important because it sits right outside my door all day. Our previous machine used to beep all day for some unknown reason and we were never able to get it to stop. This machine only makes minimal noise when it is actually printing.I also appreciate the fact that the buttons are big and color coded. This makes it much easier for my office to use. The prints are clear and the toner seems to last a very long time. We receive "spam" faxes pretty much every day (about 2 or 3 pages per day) and actual faxes maybe once a week. At this level of use we replace the toner maybe once a year.I would highly recommend this fax machine.
mlddc
Reviewed in the United States on August 6, 2010
I went online to search for a great laser printer fax and after hours of reading reviews and trying to find something that was a workhorse at a good price, the Brother is what I chose. My PIXMA 4 in 1 suddenly "STB" and I was pressed to do my homework and find something new immediately. If you're looking to find a new printer/fax, let me save you some time and money ... search no more. This is the best! I am so happy with my purchase and the ability to purchase from Amazon at a great price. I also have a big Toshiba super-size copier in the office and you know what ... I think that I like this one better. We set it up easily and networked it for all the office computers "semi-easily" and have been good to go ever since.
Steven J. Mehlman
Reviewed in the United States on February 23, 2010
This was a replacement of the previous version of this machine. The problem with the old one is that after several years of office use, in an office with about 8 people, it recorded a problem that could not be cleared which may have been related to the drum, but it was unclear from talking to Brother's tech support. What was clear is that for a little more than the cost of replacing the drum, which might not have solved the problem, we could replace the whole machine.In the interim, we tried using an HP professional all in one printer, color copier and color fax (model L7780). That was a nightmare, as it was slow and had one of the worst paper feeders on the scanner that I have ever seen.What a relief to get this Brother 4100e fax machine back. It is way faster, feeds paper well, and never jams. It was easy to set up and works great!Steve