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Bob
Reviewed in the United States on March 7, 2025
OK THE BEST HUMIDIFIER I HAVE EVER HAD IN MY LIFE. AND I AM OLD! The Dreo Humidifier comes apart super easily for cleaning. The app that comes with it tells you when you should clean it. Tells you when to replace the single filter which lasts forever. I have had it for many months now and still haven't replaced the filter. The app lets you set a schedule when it goes on and off; lets you turn it on and off manually if you want, lets you set the humidity that you want, both the device and the app tells you what the current humidity in the room is, runs until it reaches the humidity you set in the app and slows down or shuts off when it reaches the humidity you set. The device shows you the humidity in large lit up numbers. The really big deal though is how everything in it comes apart so easily when you clean it. No little pieces. The water bucket is huge and has a nice folding handle to pick it up with. It does a large room. I just set it in my app on my phone with the set up schedule and forget about it until the app notifies me on my phone that the unit stopped working because it is out of water. I bought two of them I like them so much. One for my bedroom and one for my office. I have it scheduled to go on in my office at 8 am and off at 8 pm, go on in my bedroom at 8 pm and off and 8 am. I love this thing..... I can't think of anything else, oh, I know..... In case you didnt realize it, I like this humidifier. It is well worth the money. Because it is so easy to clean, and it tells me when to clean it, it will probably last forever, unlike its dozen or so predecessors
Taylor Jones
Reviewed in the United States on February 21, 2025
I got this because I get nosebleeds in winter. The tank is huge so it lasts awhile, has a separate cartridge for essential oils, which is great because you don’t have to worry about cleaning out the entire tank when you wanna switch oils it’s just a little separate pad. I love that it’s touchscreen. I can control it with an app, connected easily to my Wi-Fi tells me the percentage of humidity in my room. It’s very sleek and modern, and it works really well. Has a nightlight that can’t be turned off, it’s easy to fill (sort of) the tank is heavy when it’s full. I was surprised at how much mist comes out. Can’t wait to sleep tonight with this next to my bed.
An Customer
Reviewed in the United States on February 11, 2025
I had enjoyed my Dreo Humidifier for over a year as it was extremely quiet and non intrusive and allowed me to address my home's humidity (or lack thereof) with ease and flawless performance. However, one month ago, it began displaying an error code that Carol, in customer service, informed me suggested wiring or circuit issues. She gave me simple instructions on how to address it which amounted to little more than emptying the water and allowing it to dry for 48 hours. Surprisingly, this simple step did reduce the problem to the extent the error code was now only intermittent. I informed Carol that it was working much better and would keep her apprised of it's performance going forward. Carol, however, was not satisfied with that outcome and promptly informed me "I had been hassled enough and that she had arranged for a new, replacement humidifier to be delivered, all at no charge to me." So after using their product for 16 months, they still stood behind it 100% which, in my experience, is a level of customer service rarely encountered any more. I am absolutely shocked that any company would go to that length to ensure customer satisfaction. Of course, I am 100% pleased with Carol's quick and courteous response and wish to thank her for going that extra mile on my behalf. Thank you Carol. You're customer service was amazing as is your company. Quite simply everyone, this is the humidifier you've been looking for.
Kevin
Reviewed in the United States on December 18, 2023
I had high hopes for the Dreo Smart 5L Humidifier, given its promising features and positive reviews. However, my experience with this product has been far from satisfactory. From the moment I started using it, an unpleasant and persistent weird smell permeated the air in my bedroom.Despite thoroughly following the instructions and cleaning the humidifier regularly, the odor persisted, making the entire room uncomfortable. The supposed benefits of the oil diffuser and nightlight were overshadowed by this overpowering smell.Moreover, the top-filled design, which initially seemed convenient, turned out to be a hassle. It was challenging to clean thoroughly, and I noticed mold developing despite my best efforts. The 50-hour runtime was also not as impressive as advertised, and I found myself having to refill the humidifier more frequently than expected.While the compatibility with Alexa and Google was a nice touch, it hardly compensates for the fundamental issue of the strange smell. I reached out to customer support for assistance, but the response was slow, and the proposed solutions did not resolve the problem.In conclusion, the Dreo Smart 5L Humidifier has been a disappointing purchase. The persistent weird smell, coupled with maintenance challenges, makes it difficult for me to recommend this product to others. I regret this purchase and am now exploring alternative options for a more reliable and odor-free humidifier.
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