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Your cart is empty.Get even more peace of mind with SmartSensor for doors and windows. They protect your home with instant notifications when an entryway or access point is opened or closed. With an ecobee Smart Security subscription, you can unlock even more and get instant alerts when any unexpected motion is detected in your home.
Kindle Customer
Reviewed in the United States on February 9, 2025
I only wanted this product for the thermostat. I already have a security system.Unfortunately, you have to pay $5/mo. to use this with the thermostat. It will tell me there is a door open, but won't pause the HVAC. It doesn't track that this is a 'security system' that is worth paying a monthly fee. Installing these also triggered a trial of the security plan, which took up the top half of the screen on the app and moved my thermostat controls to the bottom half of the app.Overall, this product was a bad experience. I wish I could return it, because I could have my actual security system (Eufy is great!) tell me if a window is open (and with cheaper sensors and no monthly fee). All I wanted was a more efficient HVAC, and Ecobee failed miserably, which is sad because I love the thermostat. Hopefully they don't decide to start charging a monthly fee for that.
Angela Magin
Reviewed in the United States on February 9, 2025
Nothing wrong with product, just not for me.
KJ
Reviewed in the United States on February 16, 2025
These are awesome devices to integrate with your ecobee HVAC thermostat system. Can use to pause/adjust your HVAC or just for security/monitoring purposes or the build automations. Either way these are simple and awesome with great battery life
DVC
Reviewed in the United States on January 21, 2025
Just installed a set on my garage roll up door. Do to garage door and frame height differences, l had make a small bracket to align the Ecobee switches. These new smart sensors are not having any problems with the 80’ distance to my garage door. Playing with the app interface and so far I’m liking everything.
Customer
Reviewed in Canada on January 17, 2025
I bought 2 boxes of 2 pairs of sensors, (4 total). Despite all my efforts and countless hours spent trying to get support only 1 pair works at all. I’ve changed batteries, reset them multiple times and no joy.Unreliable and unhelpful. Thermostat is great, these are best avoided. Waste of money
DerekC
Reviewed in Canada on January 15, 2025
Pretty seamless set up and integration to ihome
mr&mrs.S
Reviewed in Canada on April 26, 2025
It effectively fulfills its intended purpose. The extended contact range is advantageous, and all doors and sensors in our residence are equipped with one.
AH
Reviewed in the United States on September 11, 2024
Customer support was amazing. I followed the installation guide and still wasn’t getting power to the thermostat. It was incredibly frustrating bc I was sure I did everything correctly. Called customer support and an actual person troubleshot the issue very quickly (blown out fuse on the furnace).Everything works as expected now and it pairs well with the doorbell cam. It’s only the first day and I’ll probably find things I wish it does better. But at least I know I have real customer support, which means a lot to me.
KPett
Reviewed in the United States on February 15, 2024
While the subscription is expensive for the features it gives, the sensors are amazing and worth the price overall. Being able to turn off my heater when a door or window is left open is a great and useful feature. More importantly, the accuracy of the open/close reporting is reassuring and trustworthy. I have sixteen sensors setup in the 2400 sq ft two story house and occasionally get a disconnect alert but not worth making a big deal about. It would be nice if they had a better mesh feature to eliminate this communication issue.
Brad
Reviewed in the United States on November 3, 2024
Product works as designed and helps save energy bill costs when the door is left open bringing in groceries and works with the Ecobee Premium thermostat to turn off units. It has a toggle feature that notifies me about the door opening/closing and that is nice to have when you have kids. Excellent addition to smart home.
JKI
Reviewed in Canada on November 28, 2023
I recently purchased the ecobee SmartSensors after a unfortunate incident where we had some items stolen from our trailer. The decision to invest in these sensors, paired with the premium thermostat, turned out to be a game-changer for our home security.The setup process was surprisingly easy, and the sensors seamlessly connected to the thermostat. What I love most about these sensors is the peace of mind they provide. My husband and I feel much safer both when we're at home and when we're away. The ability to monitor and control the temperature and security of our home remotely is a huge relief.Considering the recent security concerns we had, the ecobee SmartSensors have truly been a worthwhile investment. I can confidently say that I love this product, and I will never regret making the decision to enhance our home security with ecobee. If you're looking for a reliable and user-friendly solution for both climate control and security, look no further. Highly recommended!
Canadian Woman
Reviewed in Canada on September 3, 2020
Product works as advertised but really doesn’t seem tht useful without the ecobee subscription
DM
Reviewed in the United States on October 9, 2020
The sensors themselves are very well built and are very easy to setup. They also seemed a bit overpriced for what you get perhaps 20 to 25 dollars per sensor would be more appropriate than 40 dollars per sensor. Also it seems to require a Ecobee Haven subscription to make any use of them and for me not having an Ecobee camera it just doesn't make sense. I am currently using Ring Cameras and already have a subscription for that so I don't really need another subscription just to receive notifications from these sensors. Also they sensors don't seem to support IFTTT.What would make these sensors a whole lot useful is if Ecobee enabled their use without a Haven subscription or lowered the cost of the subscription for people not using the cameras. Also it would be really nice if they enabled IFTTT support with them, in my opinion that would make them a whole lot more useful.
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