I have a lot of green works tools, never been disappointed

Well made

The tool itself is mediocre. I have invested a good deal of money in Greenworks tools. My wife purchased a weed trimer years ago, along with a couple batteries. I figured I would utilize the batteries with other tools and began collecting several Greenworks tools and batteries. Other companies’ tools are definitely just as good or better quality usually for less money than Greenworks items. A few months ago, I was telling my brother how I regret purchasing all my Greenworks tools because they simply are not that good and the batteries are no where near the AH that they advertise. But oh well, least they work or so I thought… Then one of the worst customer service situations I have ever experienced happened. One of my tools, that I had not owned for even a year, malfunctioned and it ended up ruining three batteries before I realized it was causing the problem with the batteries. The tool was shorting out the batteries and blowing a fuse inside the battery. The fuse itself is soldered to the BMS of the battery and there is not an easy way to change it without completely disassembling the battery including removing the spot welds on the cells themselves.One can only contact Greenworks Monday – Friday from like 8:00 AM to 5:00 PM Eastern time. No direct email for contact. One must call or do the online chat. No way I was going to sit on phone while on hold for absurdly long periods of time. I had to waste an entire lunch break trying to navigate the online chat. After a ridiculously frustrating runaround with their “Virtual” customer assistance, I was finally able to chat with an actual customer service representative. After already being thoroughly annoyed by their awful automated customer service, the representative demanded that I take a picture of the blown fuse which I could not do, as I was at work. Luckily, I did receive an email that I could finally contact Greenworks instead of their God forsaken chat. They then also demanded the model number and serial number of the tool and each of the batteries that were now ruined as well as the invoice from Amazon for the purchase. I provided the pictures, serial numbers, and model numbers (which I had already provided on their stupid online chat) and then had to wait until the next day to be informed that they would not accept the copy of the invoice because it was not the PDF version. I had to wait until I arrived home again to provide the PDF version of the invoice. By this time, it was the weekend and of course had to wait until Monday to be informed they would not be honoring the warranty. The reasoning: The invoice also listed an off-brand battery that I purchased to be used on a separate tool. I never used the off-brand battery on this particular tool as it was simply too bulky for this particular tool. They claimed that that is what caused the tool to fail. Such a load of BS. After spending literally hours compiling information and pictures and waiting days, I am notified that I simply have a defective and destructive tool and three other paper weights that used to be batteries. It would have been better if this tool simply didn’t work at the time of purchase. I could have at least returned it to Amazon. I will never buy another Greenworks tool again and I sincerely recommend everyone to avoid this garbage company altogether.

Almost sent this product back because the owner’s manual was missing. My neighbor helped me assemble the guard and disk.

Grinder itself works great. Powerful enough for home projects. No issues at all with the performance.The deal I got was like getting the Big Battery Free.. Unfortunately I can only gave it a 4 star because warranty paperwork and owners manual were missing. The small service tool given to tighten the spindle SUCKS. that will need to be addressed but they are cheap. Greenworks customer service was awesome. Had to contact them for paperwork and registration. Registration was done with a call. Same Call had the Owners manual. it was sent immediately via E Mail. Highly recommend Greenworks tools. I have about 6 or more now.

Greenworks tools are reliable and powerful. I got this grinder for sharpening axes, etc. if your job is a heavy use, maybe a professional brand, but for homeowners this is a great choice

En general la herramienta se ve bien. Había solicitado el modelo más nuevo de la amoladora y me enviaron una recortadora. La regresé y quise que me enviaran el producto correcto pero me realizaron un reembolso. El artículo ya lo subieron de precio así que pedí este modelo más viejo que trae un cargador demasiado sencillo. Viene un disco de corte uno para desbaste, pero este último viene defectuoso. En definitiva no vuelvo a comprar esta marca.

The Greenworks 24 volt 4 1/2" grinder is a very nice tool. It has a long lasting battery life and has very good power to work hard. The torque is perfect and not excessive for the tool, so violent kickback are minimal and easier to control. The grinder doesn't seem to get hot under heavy loads and is capable of powering through heavy cuts and grinding. I use it mainly with a cutting wheel because it is easier to control kick backs in tight spots. I wear safety glasses and a full face shield when operating this tool. #note to consumers, to Amazon and to all vendors offering this tool and similar tools in is class. A Full Face Shield should be made available for purchase as highly recommended safety equipment.

I purchased this angle grinder last year it has a 3 year warranty, I have sent a warranty message and will phone tomorrow. Forgot using there online messinging service it doesn't even recognize the model number. As you can see in the picture the black plastic button that needs to be depressed to change the blades just popped out the button has a spring in it the pull the locking mechanism up, right now it's in locking position so the grinder will not work. If I don't get a response back from Greenworks in a coupleof days I will update my review./// Update// after phoning Greenworks and sending the information needed for the warranty they will be sending me a replacement grinder very pleased with their response so I updated to 5 stars.

Dejó de cargar la batería, ahora solo marca error. Solo la usé unas 8 veces en 10 meses.

Angle guard is misaligned