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Your cart is empty.Hezequiel
Reviewed in the United States on May 6, 2025
Really happy with the customer support. They helped me resolved an issue I was having, overall, the product is a 10/10! Highly recommend!!
Myo Tan Tai
Reviewed in the United States on May 24, 2025
Very satisfied.
Teresa Thomas
Reviewed in the United States on May 18, 2025
A little difficult to figure out how to use. I don't like that you have to use the app for everything, but it's very good quality.
Michael
Reviewed in the United States on May 17, 2025
Setup is easy with video, the strike plates are kind small for a front door. I cant get the fingerprint to work but everything else seems good so far.
SoSher
Reviewed in the United States on March 22, 2025
Great smartlock works well.My unit announces locked & unlock. Some announces are hard to understand. Booklet doesn't show all the features & is difficult to understand. Would like extra locking options:for single home units.not business of AirBnB.
Irishstampede
Reviewed in the United States on January 4, 2025
This is the best purchase. I love it and all functions work well. The finger print sometimes takes two to three times to detect but everything else is on point. It was so easy to install. I have three locks on my door and it eliminated one because they were too close together but that's no issue for me. I love this lock and my daughter, husband and myself never get locked out of the house anymore because we forgot our keys. I love this lock and door knob. I highly recommend. It looks really nice and it seems to be built with good quality.
SilverDragonTears
Reviewed in the United States on April 6, 2025
Was so easy to install. And so easy to get up.
Customer
Reviewed in the United States on December 27, 2024
Pros: looks great, easy to install, many ways to lock/unlock (app, key, fingerprint, card, code), app is fairly user friendly, can add many users with personalized codes and fingerprints, can add access for permanent, timed or one-time use, auto lock feature that can be turned off or set for a specific length of timeCons: no way to adjust the sensitivity of the keypad that I can find. We are having to press on the keypad multiple times before the screen lights up in order to enter the code, no simple touch lock, meaning you have to activate the screen so you can press and hold the # in order to lock it if you are not using the auto lock feature. Many other models have a button that can be seen at all times that is used to lock the door or to activate the screen for use, auto lock inly works if you use the lock/unlock button when leaving if you use the dial to unlock then the auto lock does not activate when you close the door, must be super close to the door in order to change anything which is all done from the app ( adding fingerprints, codes, changing the settings etc) so I don't understand why you have to stand right next to it in order to make changes, fingerprint sensor is a bit finicky as well as it takes me at least 2 tries to get it to except it.Overall this is a great lock. I have a large family so being able give everyone individual access codes and fingerprint access is wonderful since they seem to lose keys left and right. I just installed this 12/26 so I will give a few weeks to see how we adjust to the quirks and if we can't get past them then I may need to return and find a different model. I will try to remember to come back and update.
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