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patrick imrie
Reviewed in the United States on March 5, 2025
I was really excited about this scooter when I first bought it—it has a sleek design, smooth ride, and great battery life. However, after just six weeks, I started experiencing some issues, which was disappointing considering how new it is. Fortunately, I’m working with the IT and quality departments to get the problem resolved, and they’ve been responsive so far. I’m hopeful that we can find a fix because when it works properly, it’s a fantastic scooter. I’ll update my review once everything is sorted out!
Rod
Reviewed in Canada on March 22, 2025
My kid is happy with it! I will probably get another one for my other kid. Affordable too!
Unapologetic blog writer
Reviewed in the United States on March 11, 2025
Hey everyone! If you don’t want to ruin your mood or mess up a gift for someone on their birthday, do NOT buy their e-scooter. I bought one, charged it, tried everything, and it just won’t turn on. It simply doesn’t work!”
Daniel
Reviewed in the United States on February 9, 2025
I love the scooter but didn’t get many opportunities to take it out due to the weather. We finally had some good weather today so my family and I decided to take all of our scooters out for a ride. Unfortunately, I didn’t get far. I hit the front and rear break to start slowing down then heard a *thunk* and the rear wheel instantly locked up.After looking at it, the brake assembly and cable had rotated all the way around the wheel binding it completely. Once I freed everything back up, I looked around and found that the bolt that prevents the brake hub from rotating had pulled out. It looks like the hole patterns don’t line up and there is evidence that the bolt was cross-threaded at assembly.I reached out to the iScooter for support. I'll update with whatever they offer. Hopefully, they'll make it right.[Update]After I contacted iScooter customer support thru amazon, I spoke with a very helpful support rep, Anna. She was incredibly understanding and her and the team offered to ship a replacement scooter via FedEx within 24hrs. They also provided me with prepaid return shipping for the original. I couldn't have been more pleased with the quality of support. They were great. 10/10 for the scooter and the team.Also, some ppl reported having issues with the iPhone app connecting to the scooter via bluetooth. idk if this was an earlier version of the app or something, but I can confirm it works great for me.
Nivek Housebuck
Reviewed in the United States on January 9, 2025
The moment that I unboxed the iScooter 10 Pro, I knew it was going to be an awesome experience. The red cable wires and red shocks against the black were a beautiful combination. The fat air filled tires makes the ride smooth and comfortable on and off the road. The three speeds are perfect starting for the newest riders to the most advanced as far as pick up speed from the stop position. Rear brake light and turn signals help cars behind you know what your planning, so they know not to pass you!All in all I can say that this was the best choice in scooter for me. If your looking for a scooter, you won’t go wrong with the iScooter 10 Pro!
Brandon B
Reviewed in the United States on January 4, 2025
It has less hill climb than my buddy's Segway ninebot (left) but it outruns him in the long stretch. About 20 miles of intense riding range. I have reached 28mph I'm 220lbs. Did well off road on hard packed bike path. Worth the price
MC
Reviewed in the United States on April 23, 2025
The customer service team, especially Mona, was exceptional in assisting us when we encountered an issue with our scooter. They were very understanding and resolved our issue in a timely manner. The customer service team went above and beyond to ensure our satisfaction, providing detailed updates throughout the process. Thank you again!
muneebN
Reviewed in Canada on April 2, 2025
Its okay, not bad at all
Amanda Ruegge
Reviewed in the United States on April 14, 2025
Just spent a lot of money on two scooters for them to both stop working at the same time like how does that even work ! Stopped accelerating outta no where giving error codes when no damage or anything done to them for them to stop working
SJ
Reviewed in Canada on June 20, 2024
I recently purchased the iscooter i8l for my son, and I couldn't be happier with my decision. From the moment I placed my order to watching my son take his first ride, the entire experience has been top-notch.First and foremost, the electric scooter itself is fantastic. It boasts a sleek design, is incredibly sturdy, and offers a smooth and enjoyable ride. The battery life is impressive, allowing my son to cover substantial distances on a single charge. The scooter is also easy to assemble and intuitive to use, making it perfect for both kids and adults.What truly sets this purchase apart, however, is the exceptional customer service we received after purchasing the scooter. When we encountered a minor issue, their response was swift and efficient, resolving our concern in no time. The customer service team went above and beyond to ensure our satisfaction, providing detailed updates and helpful advice throughout the process. It’s rare to find such dedication and professionalism, and it made a significant difference in our overall experience.I highly recommend this electric scooter to anyone in the market for a reliable and fun mode of transportation for their children. The product is excellent, and the customer service is unparalleled. Five stars all the way!
Teresa
Reviewed in Canada on December 2, 2024
I have been using this for few months now. Battery last long time and it is so smooth riding it. Has many different options for power and won't slow down in up hills and very easy to use. Very good quality and love using it!
Customer
Reviewed in the United States on November 6, 2024
fast
Jaslyne
Reviewed in Canada on November 15, 2024
I had issues with my first scooter, and after some trial and error with customer services, they eventually sent me a new scooter as the first one had issues.Great scooter and even better customer service!
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