John17K
Reviewed in the United States on June 1, 2025
I’ve had good experiences with WEN products in the past, but this pole saw was a major disappointment. The extension lock doesn’t hold — the pole keeps collapsing mid-use, which makes it frustrating and borderline unsafe. The chain tensioning is just as bad. It constantly loosens, requiring adjustment after nearly every few cuts. It threw the chain three times before I finally gave up for the day.The weight of the unit was manageable, but that didn’t make up for the non-stop interruptions. It worked well for the first 20 minutes, then turned into a maintenance nightmare. Between re-extending the pole and re-tensioning the chain after nearly every cut, it just wasn’t worth the hassle.I’ve trusted WEN for years, but this tool was a letdown — especially considering that other reviewers reported the same issues.
AzKdub
Reviewed in the United States on June 1, 2025
The motor lasted about 4 uses over 8 months. It was working well until it suddenly stopped working. The motor didn't struggle. There were no warnings, no symptoms, it just wouldn't start again. I tried different power cords, different power outlets all to no avail.In the end it's cheap enough to say it's still a reasonable bargain.
Don Hoover
Reviewed in the United States on May 31, 2025
Fox was pretty jacked up at delivery but the product works great.
Jon tristan tuttle
Reviewed in the United States on May 28, 2025
This little saw works great. It could reach a little longer but then it would be a chore to hold so it’s a pretty good set up as is.
bauchy
Reviewed in the United States on May 15, 2025
sensaciontal
Bob B
Reviewed in the United States on May 10, 2025
For the price this served me well. But after the first 1-hour job the blade was toast. I tried to sharpen it but that didn't buy me much. I replaced it completely, the thing is now a pretty good limb cutter. Unfortunately the head and pole don't separate to give you a mini chainsaw, but the pole adjust down so most ground level jobs can be accomplished as well.
Customer
Reviewed in the United States on May 10, 2025
Great value
david edwards
Reviewed in the United States on April 29, 2025
Good product
henry dixon
Reviewed in Canada on July 3, 2021
took it to the camp and trim high branches and it cut like a hot knife through butter works so well i love it
Vicki Thitchener
Reviewed in Canada on April 1, 2021
Needed to cut back shrubbery behind a shed that I couldn’t get to with a bow saw and because of my pacemaker I am unable to use gas equipment, this pole saw was brilliant and easy to use...cut through like a knife through butter!!
wet coast dave
Reviewed in Canada on August 30, 2020
Have used it to cut some high branches in my orchard to get the fruit. Will be helpful in trimming this fall. Lightest (but small engine) for old fogies like me.
Customer
Reviewed in Canada on August 3, 2020
Very handy and easy to handle
BASKETS
Reviewed in Canada on July 14, 2020
the only reason I wasn't going to do a review was I didn't want anyone else to have one of these. I recently borrowed a high end name brand pole saw and used it for the day, and it was no comparison to this little WEN beast, 1/4 of the cost and everything about it is very well engineered.