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Customer
Reviewed in the United States on June 3, 2025
This back pillow/massager works great. It was delivered with lightning fast speed and works better than I expected. I used to have a sore lower back but after using this product, my back and loosened up and is much more flexible. I highly recommend this massager.
Rick Smith
Reviewed in the United States on June 3, 2025
My wife loves it!
Ethan Carter
Reviewed in the United States on June 2, 2025
Makes your lower back feel better. It really relaxes the tension in my back and I love it.
Theresa E. Callahan
Reviewed in the United States on May 21, 2025
Works really well -- good massage action and heat -- I wish there was a way to lower the heat setting, but overall it's a great help to my back pain.
ra2151
Reviewed in the United States on March 31, 2025
It wasn’t as life changing for me as I hoped, and as other reviews conveyed. My biggest gripe with it is that the massaging nodes are very hard and protrude too much - it actually hurt more than felt good. Very likely just my sensitivity level since others very much liked it. The heat feels nice, though. Not the best feeling for me but could be for others, so 3 stars.
J.A.
Reviewed in the United States on March 24, 2025
CILI's Back Lumbar Support Pillow is an excellent addition to any chair (or couch!) It really well designed to help support my lower back. As described, there are a trio of different options for each feature. On the connected remote, you can choose from three massage features, three heat levels, and three timer selections. What sets this apart from other massage pillows is the timer option. You have the option to keep it on longer if you want, up to 90 minutes. As for the heat options, the highest one gets really warm - warmer than expected - so that feature works great as well.The pillow itself is lightweight, so you an easily transport it from chair to chair. It also has an elastic strap to help fasten it around a chair. Even if you didn't choose to use any of the features, it's a great lumbar support pillow on its own.
Kim P
Reviewed in the United States on March 15, 2025
Unless you have an office chair that allows you to adjust the depth of your seat, you won't be able to use it at your desk without scooting forward a considerable amount. My seat doesn't adjust, but I do have a sturdy foot rest under my desk, so I was able to make do. The massage is vibration only, so not as effective on bad knots as a shiatsu-type massager, but soothing nonetheless. The heat function is amazing! It gets hot almost immediately and the vibration does seem to assist in kind of working it into the muscles. Think of it as a really comfy heating pad that contours to your lower back perfectly. It's not something I can keep in my work chair all the time, but I am keeping it handy for when the stress of the day has me feeling a bit achy. Definitely a worthwhile buy.
G ECK
Reviewed in the United States on April 18, 2025
I just received this back pillow today. It is awesome. I'm 64 and I have lower back pain from 50 yrs. of working construction. I've tried different lumbar pillows and heating pads over the years. This has it all (vibration, heat and lumbar). I'm sitting here on my recliner and again it's awesome! As long as it lasts at least a year it's a winner.About 1 month later and I love this!
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