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Reviewed in the United States on June 26, 2024
I've bought 4. I have 2 dogs. The reason I suspect is either subpar electronics, or not 100% water tight, so have to regularly return them to shop while under warranty. And keep spares while they are being repaired. I tell myself that I'm investing in extra copies for friends dogs when they join us...but the reality is that it's actually quite expensive at 2x the listed price, per dog.Is there better? My friends' Garmin are less functional and more expensive -- but more rugged so they only had had to buy one per dog. Why don't I switch? Only could sell one kidney to buy these things...can't switch now. But I regret buying them. Not because of the functionality. But because of the failure rate and poor support service.About that-- living outside of the US, servicing has proved to be even more expensive. To repair your unit, you have to pay for postage there. That adds about $50 each to the listed price. Every time. You also have to pay them to send it back. Another $50. Each repair. Which seems to be about every 4-6 months.That's not easy to budget for. But the part that really gets me is that they won't send it back unless you give them your credit card over the phone or by email. Old school. Both approaches frowned upon in a digital era, being too easy to lead to identity theft. Best to get a one-time debit card to do those transactions with them.So my advice is mixed. I've found the device very useful. But purchase with eyes wide open. And be prepared for ongoing extra costs.
Teresa J.
Reviewed in the United States on February 12, 2024
This worked for a few months and now it won’t connect to my phone unless I am standing right by my dog. I have some other collars like this one for over a year and they still work but this one gave out and the gps signal must’ve gone out
Nicolas K
Reviewed in the United States on July 30, 2023
Unbelievable!. 4 collars, Pathfinder 2 Dogtra, worked for a week and then nothing. Unbelievable, for this price it should stand up and dance for me! Probably old product sitting in some ware house. AVOID.
Yanek Pepin Dubois
Reviewed in the United States on May 5, 2023
Works very great for my need, I enjoy so much the peace of mind of always knowing where the dogs. They trained very rapidly to respect E-fence boundaries. Iphone instead of a dedicated control is not much of a problem unless it’s raining but overall considering cost and otherwise very functional I am extremely satisfied !
Lynda
Reviewed in the United States on May 15, 2023
Would not charge, would not turn on, nothing. Very disappointing since I need a third collar and had to wait several days to get this that said used as good as new. Not true at all
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