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George
Reviewed in the United States on February 3, 2025
Worst customer service. Been waiting 2 weeks for a response.
LiFi
Reviewed in the United States on February 10, 2025
Works as advertised. Wish the bag of bolts as shipped was sorted/marked.
Customer
Reviewed in the United States on April 23, 2025
Very satisfied with the quality of the product and its sturdiness. However, I was missing a major part and it took over 3 weeks to finally get the part sent to me. They did follow up every time I reached out but it was a slow process with the back and forth communication. Also, the instructions were very poorly written and you need to just look at the pictures of the finished product in order to put it together. The bolt sizes you will basically have to guess the right size. Even with a few hurdles, I’m very pleased with the end result for the money.
5-tookers
Reviewed in the United States on August 15, 2024
The machine seems constructed to be very sturdy. However, I wish the foot boards, both when standing and when seated, were a bit wider. My feet positioning in both instances is right at shoulder width. I prefer to place my feet just outside shoulder width. My other complaint is that my machine arrived with all of the fasteners apparently dumped into one of the large boxes (see the photo). I contacted the seller and they apologized and sent all new fasteners. So they corrected that issue. My last gripe is that the assembly instructions are easily, unequivocally the worst assembly instructions I have ever attempted to use. I've assembled five large pieces of gym equipment for our home gym. This piece of equipment was easily the most difficult to assemble because it was essentially a guessing game. The supplier really needs to provide an assembly video. The "instructions" are useless.
Juan
Reviewed in the United States on November 15, 2024
Una excelente máquina, muy sólida y el servicio al cliente siempre atento, yo en mi caso tuve un problema de envío pero ellos estuvieron ahí para ayudarme..!! 👍
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